Social Program Specialist; Program Specialist Childrens Services Family Resources

Social Program Specialist (Program Specialist) Childrens Services Family Resources (4659-12)

Join to apply for the Social Program Specialist (Program Specialist) Childrens Services Family Resources (4659-12) role at Hamilton County, Ohio.

2 days ago Be among the first 25 applicants.

We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by law. We are a second‑chance employer and a recovery‑friendly workplace.

Hourly Salary: $23.04 per hour.

Work Location:

Job & Family Services, 222

E. Central Parkway, Cincinnati, OH 45202.

Work Hours:

Full-Time, 40 hours weekly (Potential for Hybrid Remote Work Schedule).

Final date to receive applications:
January 27, 2026.

Highly competitive employee benefits and generous paid time off: 11 paid holidays, paid vacation and sick time, earned personal days, paid parental leave. Ohio Public Employee Retirement System includes a 14% employer contribution and a defined benefit option. Medical, HRA, dental, vision, employer‑paid life insurance, long‑term disability, tuition reimbursement, public service loan forgiveness eligibility, free on‑site parking, wellness incentives, employee assistance program, free medical and Rx through Marathon Health, behavioral and mental health resources, and more.

Applicants for positions with Hamilton County Job and Family Services are subject to background screening consistent with the document "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate. Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County. Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI), have a car, a valid driver’s license, and required liability insurance.

• Coordinate referrals and authorizations for diverse community provider contracted services, act as front‑line contract liaison, troubleshoot provider agencies and staff, conduct operational meetings with providers, review forms for accuracy, process referrals, reconcile invoices, update Resource and Referral Guide, assist staff in service understanding, review billing, resolve billing problems, track contract expenditures, report monthly spending, manage case service document storage, and enter SACWIS data.
• Specialize in SACWIS data entry, ensure AFCARS information compliance, obtain medical records for youth in custody, coordinate payment or resolution of medical bills, act as liaison with medical providers and MCOs, assist with storage of medical cards, coordinate nursing care tasks, and use multiple software tools.
• Schedule semi‑annual administrative review appointments, generate notification letters, process birth certificate and social security card requests, maintain database, field inquiries for disposition hearings, and perform comparable administrative functions for Children’s Services.
• Maintain basic knowledge of all agency programs and services, represent agency in lobby, accept applications, refer consumers, schedule visitation rooms, assist with mail, order supplies, track expenditures, oversee bus card distribution, manage annual photo process, develop tracking and reporting systems.
• Attend conferences and training.
• Perform other related duties as assigned.

• Knowledge of social or behavioral sciences, agency and state/federal statutes, rules, regulations, and…