Medical Billing Specialist

Medical Billing Specialist – Best Point

A dedicated Medical Billing Specialist ensures individuals have the financial resources to access and maintain services, working directly with families and payers to determine eligibility, benefits, and payment options.

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$20.00/hr - $25.00/hr

Location: Madisonville, OH — In Person

Employment Type: Full-Time — In Person

Ensures individuals have the financial resources to access and maintain services. Works directly with individuals, families, and third‑party payers to determine eligibility, benefits, and payment options. Helps remove financial barriers, explains insurance coverage and limits, and assists with financial assistance programs and paperwork. Proactively identifies financial issues and collaborates with Intake and Finance Departments to mitigate roadblocks preventing or disrupting service delivery.

• Education:
  
  Associate degree in healthcare, billing, accounting, or related field preferred; equivalent experience with high school diploma considered.
• Experience:
  
  Knowledge of public and private health insurance required; experience with electronic medical records preferred.
• Skills:
  
  Excellent phone etiquette, customer service, and proficiency with Microsoft Office.

• Direct Service
  • Work with clients to resolve financial issues and provide excellent customer service.
  • Notify clients of insurance lapses and non‑covered services.
  • Secure benefits and financial assistance; assist with paperwork.
  • Provide financial counseling and connect clients with community resources.
  • Oversee eligibility for sliding scale, grant‑funded services, and scholarships.
  • Manage inquiries regarding financial aid, billing disputes, prior authorizations, and payment plans.
• Fiscal
  • Meet productivity, financial, and operational performance indicators.
  • Minimize lapses in insurance and payment disruptions.
  • Collect copayments and document payments accurately.
  • Understand Medicaid and third‑party payer regulations.
• Administration / Quality Assurance
  • Utilize software to manage financial assistance data and run eligibility reports.
  • Ensure accurate and timely documentation.
  • Stay informed on funding changes and insurance coverage updates.
  • Verify insurance coverage and update billing systems.
• Internal and External Collaboration
  • Collaborate with Finance, Intake, and program staff to ensure continuity of care.
  • Build relationships with external partners to maximize financial assistance.
  • Assist with timely processing of behavioral health claims.

• $20‑$25/hr
• Full benefits package includes:
  • Health, Dental, and Vision insurance
  • Retirement Plan
  • Tuition Assistance
  • Paid Time Off and Holidays

Exposed to a combination of office, school, and behavioral health treatment environments. Regular interaction with children and adolescents experiencing behavioral and emotional challenges is expected.

Employee regularly required to sit, stand, walk, bend, and lift items up to 20 pounds. Reasonable accommodations may be made for individuals with disabilities.

Best Point Education & Behavioral Health is Greater Cincinnati’s leading nonprofit specializing in education, behavioral health, therapeutic services, and autism support for vulnerable and at‑risk youth, their families, and caregivers. We are committed to fostering an inclusive, respectful, and equitable workplace. Our team leads with compassion, tolerance, and professionalism in every interaction. All employees are expected to uphold these values in their daily work.

Best Point is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category.

Seniority Level: Entry Level
Job Function:
Education and Health Care Provider
Industries:
Mental Health Care