Patient Catering Associate Optional

Patient Catering Associate – Optional

Tri Health – Bethesda North, Montgomery

Optional/as needed. Great opportunity to join our team!

Position is responsible for patient meal service, menu selections, tray assembly, tray delivery, pick up, disassembling dirty trays, food preparation, special requests and needs, in‑between meal food delivery, cleanliness of tray line stations and equipment, and restocking tray line. Communicates and addresses patient food issues/concerns to area dietitian and nutrition supervisor, assists dietitian with fluid intakes, etc. Familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of dietary order limitations, food/allergy and is responsible for quality service reflected in internal or external patient satisfaction survey results on assigned unit.

• High School Diploma or GED Equivalent. Relevant experience or 1 year in prior Tri Health Nutrition role acceptable in lieu of minimum education (Required).
• 1–2 years experience in a related field (Required).
• Able to read and perform basic math calculations, reading and writing skills.

• Works assigned area always keeping Service Excellence and customer service a priority.
• Performs all assigned tasks accurately, willingly, and on time.
• Follows all sanitation procedures per HAACP standards.
• Builds and delivers patient trays and ensures all safety processes are being adhered to when completing task.

Bending, Climbing (rarely), Concentrating, Continuous Learning, Hearing, Interpersonal Communication, Kneeling (rarely), Lifting up to 10 Lbs. consistently, Lifting 50+ Lbs. rarely, Pulling, Pushing, Reaching, Reading, Sitting occasionally, Standing consistently, Stooping occasionally, Talking consistently, Thinking/Reasoning consistently, Use of Hands consistently, Color Vision occasionally, Visual Acuity:
Far frequently, Visual Acuity:
Near consistently, Walking frequently.

• Serve: Welcome everyone by making eye contact, greeting with a smile, and saying "hello". Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist. Refrain from using cell phones for personal reasons in public spaces or patient care areas.
• Excel: Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met. Offer patients and guests priority when waiting (lines, elevators). Work on improving quality, safety, and service.
• Respect: Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about team members and other departments in front of patients and guests.
• Value: Value the time of others by striving to be on time, prepared, and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and look for ways to avoid waste.
• Engage: Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members, and the community.

Tri Health offers comprehensive benefits packages, competitive wages, and milestone recognition. Explore career options to determine the type of job best for you and narrow your search within our website. We look forward to you joining the Tri Health family!

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