Patient Access Representative

Join to apply for the Patient Access Representative role at Cincinnati Children's.

• Ensure patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients with infectious disease indicators.
• Provide assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration, admission, and scheduling. Investigate and resolve customer requests, questions, or problems according to Cincinnati Children’s policies and procedures.
• Maintain confidentiality, protect and safeguard patient and family personal medical and financial information at all times throughout collection, use, and storage.
• Complete and authenticate all documents and questionnaires to ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
• Support the Revenue Cycle, Health Information Management, and Regulatory teams by ensuring that the necessary data, information, and forms are accurately entered into the appropriate system. Communicate system errors or recommend changes to management.

• High school diploma or equivalent.
• No directly related experience required.

• Primary
  
  Location:
  
  Burnet Campus
• Schedule:
  
  Full time
• Shift: Rotating
• Department:
  Registration Service Location C
• Employee Status:
  Regular
• FTE: 1.0
• Weekly
  
  Hours:
  
  40
• Pay Range: $17.49 - $20.99 annualized (may vary based on FTE status).

At Cincinnati Children’s, we work with one goal: to make children’s health better. We believe in a holistic team approach, caring for patients and families, and advancing science and discovery. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability.