Account Specialist II

Work Hours:

* Full-time position: 80 hours biweekly
* Day Shift position Job Overview:
This position's principal purpose is to expedite positive cash flow, maximize reimbursement, and reduce/eliminate financial loss to department customers by efficient billing, follow-up and collections of patient accounts.

Duties include:

Submit charge information into appropriate system;
Post payments;
Follow-up on patient account balances including insurance/patient financial balances;
Process the specified number of accounts on a daily basis based on customer specialty and unique billing requirements;
Contact payers regarding payment;
Resolve incorrect payment issues and ensure balances after insurance payments are correct, including entry of corrections into systems;
Reconcile monthly reports;
Demonstrate quality customer service to internal/external customers.

Job Requirements:

* High School Diploma or GED Degree (Required)
* 3 - 4 years' experience in a related field (Required)
* Specialized knowledge in Medicaid/Medicare billing, and other payer sources

Job Responsibilities:

* Bills and collects dollars outstanding through interaction with payer and participates willing in payer communication.
* Actively protects the financial resource of Bethesda Healthcare, Inc.
* Completes assigned workload based on predefined key performance indicator on a daily basis ensuring accuracy.
* Show an effort to consistently produce quality work.
* Demonstrates proper customer service skills toward internal and external customers through prompt and courteous communications.
* Participate in monthly billing meetings with customer contacts.
* Prepares status report and submits agenda items to manager one business day prior to meeting.
* Through cross training and experiences, develops and maintains comprehensive knowledge and understanding of billing and follow-up procedures for all BWC and non-BWC payers.
* Works with minimal supervisory oversight and exercised appropriate judgment in identifying instances which require management intervention.
* Identifies and appropriately communicates process improvement with Manager in a timely manner.

Working Conditions:

Climbing - Rarely Hearing:
Conversation - Consistently Hearing:
Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs.

- Rarely Lifting