Surgery Scheduling Specialist - Anderson Vascular Surgery

Surgery Scheduling Specialist - Anderson Vascular Surgery

Apply for the Surgery Scheduling Specialist position at Mercy Health. Mercy Health is a faith-based, patient-focused organization dedicated to enhancing health and well‑being in mind, body and spirit through exceptional patient care. The organization values compassion, collaboration, excellence and respect, and seeks individuals committed to these principles.

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. We strive to provide the highest quality health care possible to our communities.

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well‑being of all people through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well‑being of all people through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Coordinates and schedules patient testing or procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. Obtains scheduling orders, instructs patients, and enters data into the hospital computer system. Gathers, updates, and maintains daily records of scheduled patients. Demonstrates knowledge of provider and non‑provider payers and communicates to patient, physician, precertification, and other appropriate departments.

Maintains statistical data for department supervisor as requested to determine scheduling volume, patient types, and number procedures.

• Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre‑certification when required. May be responsible for pre‑registration of self‑scheduled patients.
• Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.
• Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre‑registration forms which include testing information for registering the patient prior to testing.
• Used as a resource in resolving testing/ procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contract and/or supervisor for non‑routine appointment scheduling.
• Checks for medical necessity for patients at time of scheduling.
• Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible.
• Compiles and prepares statistical data as requested.
• Responsible for performing all other duties, such as filing, photocopying, and relaying data as assigned.
• Promotes strong customer focus and handles all calls with professionalism.

High school diploma or equivalent (required)

Associate degree in business, Healthcare, or related field (preferred)

Combination of post‑secondary education and experience in lieu of degree will be considered.

None

Experience with data entry (preferred)

Typing (45-50) WPM (preferred)

• Competitive pay, incentives, referral bonuses and 403(b)…