Behavioral Health Coordinator

Position Summary

This individual will provide behavioral health support to residents of long‑term care facilities under the supervision of a licensed professional. They may receive training in a broad range of assessments and interventions that will support treatment specified in individual care plans. Regional travel will be required.

• Conduct assessments that include the behavioral and social needs of the patients.
• Meet with families and facility staff to coordinate care as recommended by licensed professionals.
• Assess the patient’s knowledge of their clinical condition and provide education and self‑management support.
• Provide outreach to clients who are having problems with treatment adherence.
• Assist in the development of the individual goals and behavioral health treatment plan.
• Coordinate with other agencies and community providers.
• Maintain timely documentation of work.
• Serve as an active member of the behavioral health treatment team.

• Bachelor’s degree in Counseling, Social Work, Psychology or related field.

• Experience in a psychiatric or long‑term care setting preferred.
• Customer service experience preferred.
• Ability and willingness to function independently and proactively in a long‑term care setting.
• Effective use of electronic medical records and Microsoft software (teams, excel spreadsheets, etc.).
• Skilled in written and verbal communication.
• Skilled in exercising a high degree of initiative, judgment and discretion.
• Ability to handle confidential and sensitive information.

• Regularly required to communicate with others, including the ability to express oneself and exchange information in what, at times, could be a stressful or high‑pressure environment.
• Frequently required to move about the office to access files, use office equipment, and to interact with others. Must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. Occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
• Must be able to constantly operate computers, phones, and other office equipment.
• Must be able to bend, stoop, kneel, crouch, or crawl.

• The noise level in the work environment is usually low to moderate.
• Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.
• Requires desk work in office environment.
• Ability to work flexible hours as needed to meet deadlines.
• Possess a respectful and professional demeanor at all times.

Consistent with applicable federal and state laws, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

This description reflects the Company’s assessment of the essential functions of the job but does not proscribe or restrict other tasks that may be assigned from time to time. Duties, responsibilities, and activities may change at any time with or without notice.