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Trust and Estate Onboarding Specialist - Operations

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: U.S. Bank
Full Time position
Listed on 2026-03-10
Job specializations:
  • Finance & Banking
    Financial Analyst, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.##
** Job Description**#
** We encourage growth – and reward the journey**#
** What You’ll Do
** You will play a key role in the
** new account onboarding
** process for Trust and Estate accounts within Personal Trust. Acting as a trusted partner across the business, you’ll collaborate with stakeholders from multiple departments to ensure all account documentation and client information is complete, accurate, and compliant.

Your
** responsibilities
* * include:
* Coordinating with cross‐functional partners to onboard new Trust and Estate accounts efficiently and accurately
* Ensuring compliance with all applicable regulations and requirements, including
** AML, CIP, KYC, DOL, and Fiduciary Rules**, as well as bank policies and procedures
* Reviewing, interpreting, and applying estate planning documents and trust agreements
* Applying product‐specific expertise across a range of offerings, including
** Account Fees, IRAs, Custody, Agency, Entity, Charitable, Trust, and Estate accounts
*** Supporting additional responsibilities such as reporting, projects, quality reviews, and other operational initiatives as needed

Throughout your work, you’ll deliver
** best‐in‐class service
** while maintaining strong attention to detail and a client‐first mindset.
*** Schedule***:
Monday – Friday | 8:00 AM – 5:00 PM CST
*** Location***:
** Hybrid role
** requiring
** 3+ days onsite
** at one of the following locations:
* Lunken Operations Center
* Grand 1
* West Side Flats
*** Basic Qualifications
**** Five years or more of related experience
*** Preferred Skills/Experience
**** Bachelor's degree
* Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
* Ability to multitask and meet established deadlines in a dynamic work environment
* Exhibits analytical, problem-solving, decision-making, and organizational skills
* Exhibits customer relation skills, interpersonal, and verbal and written communication skills
* Understanding of regulatory and accounting principles which directly affect Wealth Management & Investment Services business lines and clients
* Proficient in Microsoft Office applications, preferably Excel
*** Location Expectations
*** This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .
** Benefits:
** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* Short-term and long-term disability
* Pregnancy disability and parental leave
* 401(k) and employer-funded retirement plan
* Paid vacation (from two to five weeks depending on salary grade and tenure)
* Up to 11 paid holiday opportunities
* Adoption assistance
* Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status .U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
** E-Verify
** U.S. Bank participates in the…
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