Mortgage Workout Counselor – Delinquency Solutions

A financial institution is seeking a Homeowners Assistance Counselor in Cincinnati, Ohio. The role focuses on providing assistance to mortgage loan customers to resolve their delinquencies. Key responsibilities include contacting customers, analyzing their situations, and recommending effective workout alternatives while adhering to company and regulatory guidelines. Candidates should have strong customer service skills and knowledge of mortgage default timelines. A high school diploma and two years of relevant experience are required.
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