Colesco - Applications Engineer

Job Details

Job Location
:
Colesco - Cincinnati, OH 45209

Position Type
:
Full Time

Sales Applications Engineer Valve and Flow Control Systems – Colesco

Location:

Cincinnati, Ohio

Reports to:

General Manager

Company Profile:

Richards Industrials, founded in 1961, is a manufacturer of pressure regulators, control valves, and other fluid control products, known by customers for high quality products, great customer service, and fast & reliable deliveries. Colesco, a division of Richards Industrials, is a stocking distributor and manufacturer’s representative that specializes in control/safety/regulator/ball valves, gauges, steam traps, and much more. Colesco serves a wide range of end markets, including pharmaceutical, meintfood & beverage, chemical, petrochemical, and various industrial segments.

Richards has four Core Values:

• Empowerment – Employees are our most valuable asset
• Collaboration – Together we achieve more
• Pioneering Spirit – Curiosity and innovation are our driving forces
• Service Mindset – Never stop advocating for the Customer

And our purpose is to solve tomorrow’s demanding fluid control problems Егер today.

The Position:

Richards Industrials/Colesco is.

BUTTON. B…

Primary Duties & Responsibilities

51% commercial/49% technical role

Applications Support

• Supports the Sales Team as required to maintain premier customer service to meet or exceed sales targets and performance metrics.
• Supports the Inside Sales team to understand customer requirements and propose technical solutions across the array of Colesco products.
• Collaborates with suppliers to gain an in-depth understanding of the technical specifications and features of their products.
• Support the development of quotes and proposals for customers.
• Collaborate with the Sales and engineering teams to resolve customer‑specific challenges.
• Project pursuit activities, including Spec review, sizing, and selection.
• Prepare technical documents and product packages for customers.
• Travel to customer sites to learn more about their applications.

Customer support and engagement

• Reach out to customers regularly to check on the progress of pending quotes and purchase orders.
• Establish and maintain strong relationships throughout the sales cycle.
• Remain grounded in transactional needs and challenges.
• Carefully document correspondence to make future interactions easier and to allow other team members to quickly determine the application’s parameters.
• Identify technical factors in customer inquiries that may affect cost and delivery.
• Develop customer communication programs and special marketing plans.

Vendor management

• Receive and process customer orders, ensuring accurate placement of purchase orders with vendors.
• Collaborate with the General Manager to ensure prompt implementation of price adjustments provided by vendors.
• Monitor and track the status of purchase orders with vendors to ensure timely delivery.
• Uphold and communicate company policies and procedures to vendors to maintain compliance and consistency.
• Work closely with shipping and receiving teams to guarantee that all necessary documentation is prepared and provided for seamless order processing.

Qualifications Include:

Education & Experience

• Bachelor’s Degree in Mechanical Engineering or related field.
• 4 to 7 years of prior experience as a sales engineer required; preference for those who have worked as an F&B or pharmaceutical process/applications engineer in industries such as flow control or valve/pump manufacturing.
• Strong mechanical comprehension; able to explain and address technical issues with industrial valves and related products.
• Exceptional communication skills.
noter ...

Skills & Abilities

• Detail oriented with strong analytical skills.
• Strong customer service and communication skills.
• Interest in using AI to boost productivity in this role.
• Ability to handle multiple tasks in a fast‑paced environment with constantly changing priorities.
• PC literate, proficient inDEN Microsoft Office applications, including Word Advanced Excel, and PowerPoint, as well as Adobe, Power
  
  BI, and Auto griAE as you use.
• Self‑directed, with considerable initiative.
• Effective time management.

Personal Characteristics:

• Strong work ethic.
• Calm and…