Academic Coach

Overview

TRiO, Student Support Services (SSS) Program is a grant funded by the U.S. Department of Education. Student Support Services serves students who are first generation (neither parent nor guardian has a bachelor's degree), meets federal income guidelines as outlined by the U.S. Department of Education, and/or have a documented disability. Cincinnati State's SSS program is searching for a full-time Academic Coach.

The purpose of the Academic Coach is to support students to successfully navigate through college and complete graduation requirements. In addition, the individual will serve students through academic coaching, personal and group tutoring, counseling, academic resources, provide information on career and college transfer services and information on financial literacy. Hours of operation:
Mondays, Tuesdays, Wednesdays, and Thursdays 8:30am to 6:30pm (includes virtual participants outreach hours). This position requires evenings and weekend hours based upon the needs of the department.

Note:

Funding for this position is contingent on annual grant funding from the US Department of Education. Current funding is confirmed through August 31, 2030. Renewal grant in process to extend 2030.

• Plan and participate in recruiting, enrollment and program events to meet SSS grant deliverables.
• Facilitate completion of orientation process with new students.
• Utilize information from intake survey to evaluate students' abilities, interests, and personality characteristics in order to develop a student action plan.
• Maintain accurate and current records and monitor participant's progress, including following process and timeline expectations for data entry into required data management systems.
• Assist with collecting data in compliance of federal grant reporting.
• Plan and conduct presentations to participants, agencies and community partners on financial aid, academic and career development, and additional workshops to help student's progress.
• Develop and follow up with participants on their educational plans.
• Confer with and direct students to academic advisors, program chairs, college counselors, other faculty and administrators, as appropriate, to help resolve students' academic administrative problems.
• Adjust working hours to prioritize student need and/or support college events.
• Ability to be flexible and proactive in problem-solving and work with a wide variety of individuals and organizational personalities.
• Excellent customer service skills and knowledge of campus resources.
• Upholds school policies and regulations.
• Other duties and responsibilities as assigned.

• Bachelor's degree in a related field.
• Two years of experience working with low income, first generation, and students with disabilities in an educational setting or social services.

• Master's degree in a related field.
• Case management experience
• Data analytics experience

• Excellent interpersonal skills including written and oral with the ability to communicate effectively with a diverse population.
• Ability to adapt and comprise excellent decision-making skills.
• Ability to build effective and collaborative relationships, work effectively under pressure, meet project deadlines, be self-motivated, work independently, and be committed as a team player with strong organizational and planning skills.
• Maintain confidentiality.
• Knowledge and skill in a variety of computer usage and software are required.

Reports To:

Sr. Director of Student Success & Development

Position Level: Academic Coach

Comp. Range/ Pay Grade:
Grade 18 $ 21.75/hr.

Contract Affiliation: SEIU

Status:
Full-time

Classification:
Hourly

Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:

• Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
• Dental Insurance (employer covers 100% of the premium)
• Vision Insurance
• NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
• Flexible Spending Accounts and Health Savings Account (employer contributions)
• Short-Term…