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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Proactive Customer Experience Specialist - OTD & SAP

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Baerlocher USA
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading supplier of plastic additives seeks a Customer Experience Specialist in Cincinnati, OH. In this role, you'll ensure accurate and timely order fulfillment, transforming customer service into a proactive function. Responsibilities include managing customer inquiries, driving order management processes, and working collaboratively across departments. Candidates should have strong relationship-building skills, a High School Diploma or equivalent, and experience with SAP and CRM systems.

A competitive benefits package is provided, including an annual performance bonus and health insurance.
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