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Entry-Level IT Help Desk Specialist | Fast-Paced
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-02-01
Listing for:
Encore Talent Solutions
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A professional services firm in Cincinnati is seeking a Call Center Support Specialist to respond to customer queries via phone, email, or chat. Responsibilities include maintaining Service Desk tickets, educating customers on policies, and investigating resolutions for issues. The ideal candidate has excellent communication skills, at least 1 year of experience in a Call Center, and the ability to troubleshoot IT-related concerns.
This role requires a flexible attitude and the ability to manage time effectively while working in a mixed office and retail environment.
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