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Client Service Associate

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Strive Global Events
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

We are seeking a motivated and detail-oriented Client Service Associate to support client interactions and ensure a high standard of service delivery. This role plays a key part in maintaining strong relationships with clients by addressing inquiries, coordinating internal support, and ensuring a seamless client experience.

The ideal candidate is organized, communicative, and comfortable working in a fast-paced professional environment.

Responsibilities
  • Serve as a primary point of contact for clients, providing timely and professional support
  • Respond to client inquiries via phone, email, and internal systems
  • Coordinate with internal teams to resolve client needs efficiently
  • Maintain accurate client records and documentation
  • Assist with onboarding and ongoing client support processes
  • Ensure a consistent, high-quality service experience
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Position Requirements
10+ Years work experience
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