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SaaS Customer Success Manager: Retention

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Vector Solutions
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: SaaS Customer Success Manager: Retention & Growth
A leading technology company in Cincinnati is seeking a Customer Success Manager to cultivate and maintain strong customer relationships. This role involves overseeing a substantial book of business to promote customer engagement and satisfaction with web-based programs. Candidates should possess excellent interpersonal skills, proficiency in Microsoft Office and Salesforce, and have 3-5 years of experience in customer-facing roles. The position offers opportunities for growth and a friendly, casual work environment.
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