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Front Desk Supervisor

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Columbia Sussex Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
  • Hospitality / Hotel / Catering
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

We are seeking a Front Desk Supervisor to oversee the daily operations of our front desk area. The ideal candidate will have excellent customer service skills, strong leadership abilities, and a keen attention to detail.

Responsibilities:
  • Manage and supervise front desk staff
  • Ensure smooth check-in and check-out processes for guests
  • Handle guest inquiries and resolve any issues in a timely manner
  • Train new front desk staff on company policies and procedures
  • Maintain a clean and organized front desk area
  • Assist with scheduling and payroll for front desk staff
Requirements:
  • Previous experience in a front desk or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office and other relevant software
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