Customer Sales Analyst - Kroger - Cincinnati

* Develop and maintain accurate demand forecasts by analyzing shipments, consumption trends, and customer data.
* Support forecast review processes with Customer Development Managers (CDMs) to align forecasts with business and customer expectations.
* Support the forecast lock process to ensure accuracy and alignment across stakeholders.
* Keep trade reconciled and update relevant tracking grids.
* Monitor performance against forecast accuracy targets and identify root causes for variance.
* Conduct retail store visits to observe execution and provide actionable insights on distribution, merchandising, and promotional compliance.
* Build, publish, and maintain routine reporting on:  + Volume and spending (forecast accuracy)  + Post-event analysis  + Deductions and liabilities  + Open liabilities
* Execute disciplined close processes, including the review and clean-up of open liabilities with emphasis at period and quarter close.
* Leverage Power BI applications (e.g., BOSS, Customer Experience) for insights, ensuring consistent adoption of reporting standards and naming conventions.
* Support CDMs in becoming proficient users of reporting tools, enabling more self-sufficient access to insights.
* Enter and maintain item set-ups, location updates, price changes, and contracts in Kroger’s systems.
* Support the CDM by attending select meetings with Kroger’s category manager and providing follow-up as needed.
* Interface directly with Kroger’s category manager support staff to address administrative issues and ensure timely resolution.
* Partner with CDMs, finance, and planning teams to resolve discrepancies, ensure data accuracy, and support flawless execution at the customer.
* Maintain detailed documentation and records of customer submissions to support compliance and audit readiness.
* Actively contribute to team meetings, forums, and engagement activities.
* Share retail observations and best practices to strengthen team knowledge.
* Recognize team contributions and foster a collaborative work environment.
* Bachelor’s degree in Business, Finance, or related field (or equivalent work experience).
* 3+ years of experience in sales analysis, demand planning, or trade management (
** CPG or retail account experience preferred).
*** Experience with retailer systems **(Kroger systems strongly preferred).
*** Proficiency with analytical and reporting tools (Power BI, Excel, etc.).
* Strong financial acumen and experience with trade spend, deductions, and period close processes.
* Excellent attention to detail, organizational discipline, and process management.
* Strong communication and collaboration skills across cross-functional teams.
* Ability to manage multiple priorities in a fast-paced, customer-facing environment.
* Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.
* Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.  Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

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We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

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** Benefits
* * We…