Information Technology Business Analyst

Overview

Collaborates with stakeholders to identify and articulate business and stakeholder requirements, as well as identify the solutions that will maximize the value delivered. This includes interviewing stakeholders, eliciting, analyzing, specifying and validating business, stakeholder, solution and transition requirements, and communicating those requirements to solution/development teams through the software development life cycle (Agile, Waterfall, Iterative). Applies proven communication, modeling, analytical, problem-solving, facilitation, negotiation, influence and leadership skills to ensure stakeholder expectations are met.

Produces requirements on small-to-medium, less complex projects that require planning, elicitation, documentation, analysis and management of business. Acts as a liaison between the business customer and Information Technology (IT) project team(s) by building cooperative, constructive, effective working relationships with internal and external customers. Ensures IT understands the business and stakeholder requirements and resolves any gaps in understanding. Responsible to make an established range of decisions, escalating to management when necessary and updating Manager on a regular basis.

• Responsible for planning and monitoring activities for business analysis activities. Chooses a business analysis approach that is appropriate for the change. Performs a stakeholder analysis to determine potential types and areas of impact associated with the change. Builds a strong relationship with the project manager to ensure a common understanding of the goals, objectives and scope of a change initiative.
• Responsible for elicitation of business requirements and related activities. Uses a variety of elicitation techniques to identify the characteristics of the change. Confirms and communicates what the stakeholders' needs are. Identifies and cultivates relationships with key stakeholders; forms and asks probing questions and actively listens to responses.
• Responsible for activities related to business requirements management and communication. Translates business concerns, questions and desires into clear stakeholder requirements through use cases, process diagrams, functional requirements and others. Defines relationships between various types of requirements. Traces requirements to business objectives, test cases and solutions. Assesses the value, urgency and risk associated with each individual requirement. Evaluates new and changing requirements for impact to projects.
  
  Works with stakeholders to reach approval and agreement on requirements. Acts as a liaison between the stakeholder and project team(s) to ensure understanding of the requirements will result in an effective solution.
• Responsible for requirements analysis and design definition. Analyzes the needs in order to recommend a solution or a range of solutions. Analyzes and quantifies the potential value of the solution options. Models and/or tailors requirements so they are understandable and usable by each stakeholder group.
• Coordinates and facilitates meetings with stakeholders, vendors and regulatory agencies as required to support planning, validation/acceptance and final deployment processes.
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's Degree In Business, Finance or IT or commensurate experience - Preferred
• Demonstrated experience setting goals and successfully implementing and achieving goals.
  
  - Required
• Demonstrated experience creating and working in a team culture that is committed to collaborative cross-functional relationships and service excellence.
  
  - Required
• If no degree, minimum of three years of professional business and/or IT experience is required.
  
  - Required
• Proven ability to do a stakeholder analysis, select a project approach, and estimate BA effort with guidance from a BA II or BA III.
• Demonstrated ability to write basic requirements documents under supervision of a BA II or BA III. Requirements are well formed, cohesive, complete, consistent, feasible, modifiable, unambiguous and testable.
• Proven understanding of the distinction…