Field Services Clerk

Field Services Clerk

Job Type: Part-time Pay: $15 - 17 / hour

Work Location:

On site Reports to Chief Dog Warden

Cincinnati Animal CARE (CAC) is a dynamic and progressive humane society in contract with Hamilton County to deliver exceptional animal services to our community. We enforce animal laws and prioritize public safety while striving to be a community resource providing education and support to the people and animals of Hamilton County. We value our team of compassionate, open-minded and resilient staff and volunteers who make it possible to care for 8,000 animals each year.

We believe that lifesaving is a community ethic and implement a collaborative, holistic approach to animal sheltering and Dog Warden services.

The Field Services Clerk is a critical administrative and operational support role within the Field Services Division. This position provides high-level clerical, records, and support to the Field Services team, ensuring field operations are legally compliant, well-documented, and efficiently supported. This is an exciting opportunity for a results-driven, customer-focused professional who thrives in a fast-paced, public-facing environment. The ideal candidate demonstrates exceptional organizational skill, sound judgment, and a continuous improvement mindset.

They maintain professionalism and empathy while interacting with diverse community members and supporting staff who operate in complex and sometimes high-risk environments involving people and animals. Under the general direction of the Chief Dog Warden, the Field Services Clerk exercises independent judgment within established policies, procedures, and statutory requirements (including Ohio Revised Code Chapters 955 and 959). This role is essential to the integrity of field operations, case management, court coordination, public records compliance, and program development.

The organization maintains high performance expectations and seeks a performance-minded individual with a demonstrated ability to support strong programs, improve systems, and deliver measurable results.

• Serve as the Division’s Public Records Clerk, managing and fulfilling public records requests in compliance with Ohio public records law.
• Organize, maintain, and audit physical and electronic case files related to investigations, bites, dangerous dog designations, seizures, quarantines, citations, and court actions.
• Prepare, enter, and maintain accurate data in applicable case management, records, and reporting systems.
• Prepare correspondence, notices, citations, support documents, affidavits, and standard letters (e.g., dog‑at‑large notifications, compliance notices, court‑related communications).
• Ensure records meet evidentiary, legal, and retention standards necessary to support enforcement actions by DDWs, and APOs.

• Track cases from intake through resolution to ensure deadlines, court dates, hearings, releases, bonds, restitution, and compliance requirements are met.
• Coordinate with County judicial districts regarding court schedules, appearances, subpoenas, and required documentation.
• Monitor bond payments, care costs, restitution orders, and disposition outcomes; ensure accurate documentation and follow‑up.
• Prepare and distribute required daily, weekly, monthly, quarterly, and annual reports related to enforcement activity and outcomes.

• Support field staff by communicating officer schedules, training schedules, court appearances, and operational updates.
• Prepare and distribute End‑of‑Day reports and other operational summaries.
• Represent the Field Services Division during daily huddles and internal coordination meetings.
• Assist with onboarding of new field staff by coordinating documentation, training enrollment, uniforms, equipment, and administrative setup.
• Enroll officers in required and elective training as directed; track certifications, training hours, and associated documentation.

• Track and coordinate fleet maintenance, inspections, repairs, and compliance…