Operations Associate Pool - IDEA Cincinnati Region

Operations Associate – IDEA Cincinnati Region (Future Vacancy)

Apply for the Operations Associate role at IDEA Public Schools.

The Campus Operations Associate plays a critical role in enabling a high‑functioning campus by supporting all work streams related to operations. This includes front office coordination, student information system maintenance, enrollment support, attendance monitoring, and auxiliary services related to transportation, facilities, and child nutrition. By ensuring operational excellence, this role frees instructional leadership and staff to focus on student learning and programmatic delivery, ultimately supporting IDEA’s mission that “all students are capable of getting to and through college.”

This role will report to the Assistant Principal of Operations.

• Annual salary between $40,000 and $45,000, commensurate with experience and internal equity.
• Performance bonus based on team performance and goal attainment.

We offer a comprehensive benefits plan covering the majority of the employee premium for the base medical plan and subsidizing costs for a spouse/domestic partner and children. Additional benefits include:

• Paid Family Leave: up to 8 weeks for birth or adoption of a child.
• Tuition Reimbursement: up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year.
• Employer‑Paid Mental/Behavioral Health: 5 face‑to‑face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work‑life services at no cost.
• Dental and vision plans.
• Disability, life insurance, parenting benefits.
• Generous vacation time, referral bonuses, professional development.
• Relocation allowance may be offered if applicable.

• Education:
  
  High School Diploma required; at least 30 credits at the college/university level preferred.
• Experience:
  
  At least 2 years in an operations, administrative, or school‑based support role.
• Competencies:
  • Strong organizational skills, ability to manage multiple initiatives simultaneously with urgency and attention to detail.
  • Excellent written and verbal communication skills; ability to engage effectively with families, staff, and external vendors.
  • Data‑savvy: comfortable working with data dashboards, spreadsheets, tracking metrics, analyzing trends and presenting findings.
  • Comfortable working in a fast‑paced, growth‑oriented educational environment; able to adapt to change and proactively solve problems.
  • Commitment to the mission of IDEA Public Schools and belief that all students can go to college.
• Knowledge and
  
  Skills:
  • Experience in K‑12 education or charter school environment preferred.
  • Familiarity with student information systems (SIS), operations management (facilities, transportation, nutrition).
  • Bilingual in English and Spanish (strongly preferred).
  • Experience supporting staff through training, onboarding, or operational supervision.

• Support campus front office and receptionists; oversee daily operations; manage communications and phone routing.
• Ensure accuracy of student records, demographic data, and enrollment status; assist with onboarding, transfers, testing registration, and documentation for 100% first‑day enrollment.
• Facilitate daily attendance calls; analyze attendance data; support chronic absenteeism protocols and student persistence efforts.
• Assist in overseeing auxiliary services (child nutrition, transportation, facilities); coordinate vendor logistics and scheduling.
• Support operational readiness for summer and beginning‑of‑year; facilitate staff onboarding, training schedules, campus setup.
• Serve as key operational liaison for the campus operations team; coordinate scheduling, track training, assist with talent processes.
• Maintain communication across teams; act as problem‑solver and point of contact for day‑to‑day operational matters.
• Ensure compliance with federal, state, district/charter requirements related to enrollment, attendance, student records, nutrition, transportation, and facilities.
• Generate and present operational data dashboards; support audit readiness for health, safety, transportation, and facility documentation.