Front Desk Office Administrator And Patient Liaison

Bee Well Pediatrics is an integrative pediatric primary care practice dedicated to promoting wellness and preventing disease for children and families. The practice emphasizes the body’s natural ability to heal, self-repair, and adapt, while fostering strong patient-provider relationships. By focusing on the critical role that lifestyle and genetics play in health and disease, Bee Well Pediatrics aims to provide a holistic and personalized approach to healthcare.

The practice has been serving patients since January 2018.

This is a part-time on-site role in Cincinnati, OH for a Front Desk Office Administrator and Patient Liaison. Responsibilities include scheduling patient appointments, performing administrative tasks to maintain efficient office operations, and providing customer service as the first point of contact for patients and families. Additional duties include managing front office functions, answering inquiries, and supporting staff and patients to ensure a positive and welcoming experience.

• Proficiency in Appointment Scheduling with attention to detail
• Experience in Administrative Assistance and handling Front Office operations
• Strong Customer Service and Receptionist skills with a focus on professionalism and empathy
• Organizational abilities and multitasking skills to manage a busy office environment
• Excellent verbal and written communication skills
• Prior experience in a medical or pediatric office is a plus
• Proficient in using scheduling software and office technology