Consumer Documentation Specialist; Document Specialist

Consumer Documentation Specialist (Document Specialist) (4656-12)

Join to apply for the Consumer Documentation Specialist (Document Specialist) (4656-12) role at Hamilton County, Ohio

Equal Employment Opportunity Statement: We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second‑chance employer and a recovery‑friendly workplace.

Benefits Package: Highly competitive employee benefits package and generous paid time off. 11 paid holidays, immediate 40‑hour paid vacation if no prior service. Ohio Public Employee Retirement System with 14% employer contribution and a defined‑benefit option. Comprehensive medical, HRA, dental, vision, employer‑paid life insurance, long‑term disability, tuition reimbursement, paid parental leave, Public Service Loan Forgiveness, commuter stipend or free on‑site parking, wellness incentives, robust Employee Assistance Program, access to free medical and Rx through Marathon Health, and more.

Final date to receive applications: 1/26/2026

Work location: Job & Family Services, 222

E. Central Parkway, Cincinnati, OH 45202

Work hours: Full time, 40 hours weekly

Salary: $19.03/hr

Note: Applicants for positions with Hamilton County Job and Pflice are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.

Requirements (Education, Experience, Licensure, Certification):

• Ability to calculate fractions, decimals, and percentages and read/write common vocabulary.
• One (1) course in office practice and procedures.
• At least one month of experience or equivalent.

Essential Job Factors:

• Must be able to lift 50 pounds and stand for long periods lijst, bend, and stretch to do the work.
• Maintain a valid driver’s license issued by the state of residency and required auto liability insurance.
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• Regular and punctual attendance required to perform the following essential functions.

File Room Duties:

• Handle all case record material of a highly confidential nature for all consumers (active or closed) for all divisions.
• File materials according to divisional protocols.
• Pull records for Federal, State or County auditors and for agency and authorized County Personnel.
• Utilize the State & Local computer applications (CRIS‑E/SETS/SACWIS/CDTS) for research, record tracking, and label/file manufacture.
• Research records to determine retention status.
• Shift large volumes of case records.
• Assist staff with microfilm research or document imaging duties.
• Prepare case records for computer imaging and operate high‑speed scanner.
• Index (assign category) case records scanned into the document imaging system.
• Box/log out/label imaged records for storage/disposal.
• Assist with inventory control at the off‑site storage facility, deliveries and pick‑ups of records at JFS buildings and county facilities, and maintain statistical data as required.

Other

Duties and Responsibilities:

• Perform other related duties as assigned and participate in special projects.
• Attend and participate in training, workshops and meetings to enhance individual skills, knowledge and job performance.

Positions Supervised: None

Knowledge, Skills, and Abilities:

• Knowledge of office practices, procedures; agency policies and regulations.
• Ability to carry out detailed oral or written instructions; respond to correspondence or e‑mails; complete routine forms; read and copy material accurately; recognize grammatical and spelling errors; gather, organize, collate and classify information; maintain accurate records; sort items into categories; obtain basic information and answer routine inquiries; create and…