Office Manager

Office Manager – Groundworks

Ohio Basement Authority, a Groundworks company, is seeking a talented Office Manager to join our tribe in Cincinnati, OH! The role is the backbone and key player to daily branch operations, leading all administrative functions in compliance with local, state, and company standards and supporting business development and customer service functions.

• Serves as customer advocate and ensures that each branch department is fully engaged with our customers
• Supports the operation with job costing, scheduling and permitting
• Communicates and works closely with Accounting and Human Resources to manage employee administrative tasks such as onboarding, payинтерес школы, and timekeeping
• Manages various office administrative staff
• Reports, tracks, and monitors progress and improvements routinely to Operational Leaders regarding branch needs and health
• Helps maintain customer service through resolution
• Requires reliable attendance
• All other duties as assigned

• Technical degree preferred but not required
• 2-4 years of management experience with direct customer service
• Construction or home services experience is a plus

• Full‑time position
• Onsite: 1270 Hillsmith Drive, Cincinnati, OH 45215
• Ability to sit for extended periods, use fine motor skills for typing and document handling, good vision for reading and reviewing documents, and clear communication for in‑person and phone interactions with employees
• Minimal physical exertion beyond basic mobility around the office; travel to different locations by car or flights may be required

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry‑Leading Training Programs
• Leadership Development and Career Growth Tracks
• Com-La comprehensive and affordable benefits package
• Top Workplace with Award‑Winning Culture

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industry: Construction
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