Sr Specialist AR Operations

The Senior Specialist, AR Operations plays a critical role in supporting the Supervisor, Accounting Operations in the daily management, execution, and continuous improvement of all Accounts Receivable (AR) activities. This position is responsible for ensuring the accurate and timely processing of cash application, account reconciliation, customer communication, issue resolution, batch posting, and operational reporting across multiple lines of business, including retail, commercial, glass and fleet accounts.

The Senior Specialist serves as a key resource and subject matter expert for the AR team—providing guidance, training, and hands-on support in resolving complex account issues, maintaining strong internal controls, and upholding departmental standards for customer service and financial integrity. This role partners closely with Stores, Billing, Sales, Accounting, and other cross-functional teams to investigate discrepancies, support national account reconciliations, reduce outstanding receivables, and streamline end-to-end AR workflows.

In addition, the Senior Specialist proactively identifies process gaps, performs root-cause analysis on recurring issues, and recommends or implements solutions that enhance accuracy, operational efficiency, and compliance.