Mill Sales Manager

Drive top-line growth, customer satisfaction, and increasing share of wallet at designated mills in South Sumatera, Indonesia or any other assigned by superior.

• Orders booked responsibility for whole offering
• Promoting Valmet´s offering and solutions, special focus on agreement based business
• Identifying and documenting customer plans, needs and objectives and converting them into sales and development projects
• Knowing customer´s decision making and purchasing processes and guiding us through it
• Working as a main negotiator or as support in sales projects, depending on the product. Agree the exact roles within the mill team and with the BU in question
• Guiding mill teams towards bundling and value adding solutions
• Keeping up to date with changes in the market situation and competitor activities
• Account Receivables follow up

• Developing a trusted advisor relationship with key customer stakeholders, working as lead point of contact for all matters
• Keeping up to date with customer´s strategy and objectives, organization and people
• Expanding scope on existing customers and paving the way for whole offering (contracts, standards etc.)
• Coordinating and leading of activities in the client interface, including communication with the customer, visits, product promotion, sales and success of delivery
• Collecting and following customer feedback and satisfaction
• Assisting with high severity requests or issue escalations as needed
• Handling of claims

Perform according to Quality, Health, Safety, Environmental and other company’s management system, policies, practices and instructions

Valmet is the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Valmet’s vision is to become the global champion in serving its customers. Valmet employed about 12.000 professionals around the world. Valmet’s head office is in Espoo, Finland.