Centre Administrator Square Shopping Centre

Centre Administrator – Church Square Shopping Centre

Part‑time role reporting to Centre Manager. Responsible for daily administrative operations, tenant liaison, financial administration, risk management and general office duties.

• Act as primary contact for tenant enquiries, requests and concerns.
• Coordinate tenant meetings, communications and documentation.
• Assist with tenant move‑in/move‑out processes.
• Maintain accurate tenant contact databases and communication logs.
• Support tenant events, promotions and marketing initiatives.
• Support health and safety compliance across the centre.
• Conduct regular safety inspections and document findings.
• Coordinate with security providers and emergency services as required.
• Maintain incident reporting systems and follow‑up procedures.
• Assist with insurance claims processing and documentation.
• Assist with emergency response procedures and evacuations when necessary.
• Ensure compliance with relevant regulations and centre policies.
• Process and code invoices accurately.
• Verify invoice details against purchase orders and delivery receipts.
• Maintain vendor databases and payment tracking systems.
• Support service charge reconciliation and variance reports.
• Assist with budget monitoring and expense tracking.
• Coordinate with accounts payable team on payment queries.
• Provide reception and telephone support.
• Maintain filing systems (physical and electronic).
• Prepare correspondence, reports and presentations.
• Coordinate maintenance requests and contractor activities.
• Support property marketing and leasing activities.
• Assist with compliance reporting and documentation.

• Relevant administrative experience, preferably in retail property.
• Experience in invoice processing and basic accounting principles.
• Previous customer service or client liaison experience.
• Familiarity with risk management practices (desirable).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize competing demands.
• Professional demeanor and appearance.
• Ability to work independently and as part of a team.
• Discretion when handling confidential information.
• Customer service orientation.

On‑site, Church Square Shopping Centre, Merseyside, United Kingdom.

If you are interested in this role, please email or call 44 (0) to discuss how we can support you throughout the process. We welcome applicants who do not meet all requirements – we are interested in the skills and experience you bring to the table.