Program Coordinator

Description

Family Wellness and Child Well Being

Enhanced Care Management (ECM)

Full-time, exempt

$70,304 annually

SBCS Headquarters

Monday through Friday: 8:30 a.m. – 5 p.m. Must be available to work weekends and evening hours as needed to support, guide and assist staff and to meet the various needs of the program.

SBCS (formerly South Bay Community Services) transforms communities to support the well‑being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever‑changing needs of our communities.

Our organization is dedicated to offering high‑quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma‑informed care is offered. SBCS provides a wide range of services tailored to meet each client’s unique needs.

At SBCS, our client‑centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

As a mission‑driven organization, our work is centered around providing exceptional, face‑to‑face support to our clients and community members to foster trust, accessibility and personal connection that are critical to our mission.

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well‑being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at‑risk children, adolescents, and families.

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

SBCS offers competitive pay and additional benefits for full‑time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions.

The Enhanced Care Management (ECM) program provides person‑centered care coordination to individuals with complex medical, behavioral health, and social needs. Services are delivered by a multidisciplinary team and include care coordination, referrals, advocacy, and linkage to medical, behavioral health, and community resources. The program emphasizes whole‑person, culturally responsive, and trauma‑informed care to improve health outcomes and member stability.

Under the supervision of the Program and Department Directors, the Program Coordinator is responsible for the overall operations, coordination, and day‑to‑day oversight of the ECM program serving SBCS clients and the community. The Program Coordinator provides guidance and support to ECM staff in the development and achievement of team goals and objectives and collaborates with the Program Director to ensure adherence to the contract scope of work.

Services are delivered within a team‑based framework and aligned with the agency’s mission, goals, and objectives.

• Manage the daily operations and overall administration of the Enhanced Care Management (ECM) team and program.
• Provide day‑to‑day coordination and oversight of ECM…