Bakery/Deli Clerk
Listed on 2026-01-27
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with fresh products in correct portions to prevent shrinkage.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens per company guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review 'sell by' dates, and take necessary actions.
- Properly use kitchen equipment including stoves, scales, fryers, steamers, and robots.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping to management.
- Understand store layout and locate products as requested.
- Stay updated on current, upcoming, seasonal, and promotional ads.
- Maintain knowledge of products and respond to customer inquiries with suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperature maintenance in cases and coolers, and keep logs.
- Create a welcoming environment for customers and promote trust and respect among staff.
- Adhere to food safety regulations and guidelines.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced, stressful environment.
- Manage conflicts in a non-confrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed.
- Support interactions with minors, individuals with special needs, and seniors.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler's permit after employment
Experience:
- Customer service skills
- Experience in bakery or deli roles is beneficial
- Retail experience
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diversity and aim to create positive experiences for our customers, communities, and employees. We foster a caring environment that supports your growth and success. Whether seeking a part-time role or a new career, apply today to join our Food 4 Less family.
Qualified applicants with arrest or conviction records will be considered in accordance with relevant laws. If you need accommodations during the application process, contact us at or management at the store.
What You’ll Receive From UsThe Kroger family offers comprehensive benefits including healthcare, flexible schedules, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
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