Lead VTC Technician Security Clearance
Job in
Chula Vista, San Diego County, California, 91911, USA
Listed on 2026-03-05
Listing for:
Techead
Full Time
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
IT Support, Hardware Engineer, Systems Engineer, Network Security
Job Description & How to Apply Below
Lead VTC Technician | NIWC PAC Mission Support
Location:
San Diego, CA (NIWC PAC Operational Setting) Clearance:
Active Secret Compliance:
DoD 8140/8570 IAT Level II (Security+ CE, CySA+, etc.)The Role As the Lead VTC Technician, you will be the technical authority for both classified and unclassified conferencing environments. You aren’t just "plugging in cameras"; you are managing the sophisticated AV/IT bridge that allows senior leadership and operational teams to communicate across the globe. This role requires a blend of high-level technical troubleshooting, project installation, and live "mission-critical" event execution.
Key Responsibilities System Architecture & Installation Deployment:
Lead the installation, configuration, and integration of enterprise VTC systems (Cisco, Poly, Crestron) within secure facilities.
Hardware Integration:
Calibrate and configure codecs, high-definition cameras, microphones, digital displays, and complex control systems.
Secure Networking:
Coordinate with network teams to integrate AV equipment into secure infrastructures, ensuring strict compliance with DoD security protocols.
Mission-Critical Operations Event Execution:
Oversee the end-to-end technical success of high-stakes meetings, from initial call setup and bridging to real-time session monitoring.
Classified Support:
Manage the unique security requirements of switching between classified and unclassified enclaves.
Proactive Readiness:
Conduct comprehensive "room sweeps" and system checks prior to scheduled events to guarantee zero-fail performance.
Engineering & Maintenance Advanced Troubleshooting:
Rapidly diagnose and resolve hardware, software, and signal-flow issues (IP addressing, VLANs, and QoS).
Sustainment:
Perform preventive maintenance, manage hardware inventory, and coordinate complex equipment replacements or RMAs.
Process Leadership:
Develop and refine Standard Operating Procedures (SOPs) and provide technical mentorship to junior technicians.
Qualifications Required Technical
Skills:
Experience:
5+ years supporting enterprise-grade VTC or professional Audiovisual (AV) systems.
Platform Expertise:
Hands-on mastery of Cisco, Poly (Polycom), or Crestron hardware and control interfaces.
Network Literacy:
Solid understanding of IP networking, including subnets, VLAN tagging, and Quality of Service (QoS) for voice/video.
Soft Skills:
Exceptional customer service and the ability to remain calm under pressure during live high-profile events. Preferred High-Impact
Qualifications:
Prior experience with secure conference room build-outs (SCIF/Classified environments).
Deep knowledge of AV signal flow and digital matrix switching.
Familiarity with network diagnostic and monitoring tools to trace packet loss or latency.
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