Events Coordinator

Overview

Are you passionate about hospitality and looking to advance your career in a dynamic and vibrant environment? Located in the heart of downtown San Diego, our hotel offers waterfront views, exceptional amenities, and a commitment to providing outstanding guest experiences. As a member of our team, you’ll work in a collaborative and supportive atmosphere, with access to professional development and growth opportunities.

Hilton San Diego Bayfront is looking to add a dynamic Event Coordinator to their team.

• To organize, plan and prioritize duties by developing plans and goals.
• Provide timely communication to internal and external clients via telephone, email, written documents, or in person.
• Handle phone calls, emails, and greet clients for events in a professional, courteous manner.
• Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits.
• Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, diagrams/floor plans.
• Work with affiliate groups.
• Assist clients and deliver on their expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
• Make decisions and solve problems by analyzing issues and determining the best solution for the client.
• Ensure high-quality service by communicating and assisting others to understand guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.

• At least six (6) months of administrative experience is required.
• Working knowledge of Microsoft Office programs such as Outlook, Word, Excel, and PowerPoint is required.
• Ability to multi-task and be self-motivated.
• Previous experience in hospitality or hotel operations is highly desired.
• Experience with Delphi is a plus.
• Passion for hospitality and creating memorable experiences for guests.

Hourly Rate Range: The Hourly Rate Range for this role is $27.45 and is based on applicable and specialized experience and location.

We support the mental and physical wellbeing of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage – for you and your family
• Vision, Dental, Life and Disability Insurance
• Mental Health Resources
• Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked
• Vacation – Paid Time Off, 40 hours awarded after first year of employment
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• 401(k) plan
• Pension plan – Hilton to put $1.29 per hour you work
• Access to your pay when you need it through Daily Pay
• Complimentary Duty Meals served in our Team Member Restaurant
• Employee Assistance Program
• Debt-free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

For more information on this property, please visit:

• Hilton San Diego Bayfront
• Hilton San Diego Bayfront (@hiltonbayfront)

As an Events Coordinator in the Events department, you will be responsible for assisting and supporting several Event Managers. Your essential functions will include the following:

• Organize, plan and prioritize duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents, or in person.
• Handle phone calls, e-mails and greeting clients for events in a professional, courteous manner.
• Input programs in booking systems, manage VIP guest arrangements, and coordinate site visits.
• Create and communicate documents including but not limited to BEOs, group resumes, post-event reports, menus, diagrams/floor plans.
• Work with affiliate groups.
• Assist clients and deliver on the client’s expectations.
• Demonstrate knowledge of job systems, products, booking systems,…