Front Desk Coordinator - Chula Vista, CA

Overview

Front Desk Coordinator - Chula Vista, CA at The Joint Chiropractic. The Joint Chiropractic is the largest provider of non-insurance, self-pay Chiropractic health care in the United States. Our mission is to improve the quality of life through routine and affordable Chiropractic care, delivering high standards of care in modern, consumer-friendly clinics.

• Must be willing to travel between multiple clinics 3-4 days per week
• Greet patients with enthusiasm and build relationships
• Educate patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that aligns with the patient’s treatment plan according to the doctor’s recommendation
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Assist patients with the completion of required paperwork
• Participate in marketing/sales opportunities to attract new patients
• Manage daily clinic operations including maintaining a clean environment and stocked inventory
• Manage patient flow through the clinic in an organized manner
• Follow The Joint Chiropractor’s Standard Operating Procedures
• Provide high levels of customer service and maintain professionalism
• Be a team player and contribute to a positive, healthy workplace culture
• Manage clinic phone calls

• Minimum 1 year experience selling, preferably in a high-paced retail environment
• High school diploma or equivalent (associate's degree or higher preferred)
• Cheerful and positive attitude
• Able to work weekends/evenings as required
• Able to use office equipment; computer, scanner, fax, and phone system
• Proficient with Microsoft Office
• Maintain the cleanliness of the clinic and organization of workspace
• Dedication to high quality service
• Maintain a professional appearance and wear Company approved attire
• Confident in presenting and selling memberships and visit packages
• Willingness to learn and grow
• Office management or marketing experience a plus
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds

This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. The Joint Corp. provides management and other non-clinical services.