Credit Controller

Purpose:

As the sole Credit Controller, you will be fully responsible for managing the organisation’s end-to-end credit control function. This includes raising invoices, allocating incoming payments, and ensuring timely collection of outstanding debts to maintain healthy cash flow.

Main

Duties & Responsibilities

Key Responsibilities:

· Billing:
Prepare and issue accurate sales invoices in line with agreed terms and deadlines.

· Credit Notes:
Raising and sending promptly

· Cash Allocation:
Accurately record and allocate customer payments to the correct accounts, reconciling discrepancies promptly.

· Collections:
Proactively chase overdue accounts via phone, email, statements and written correspondence.

· Account Reconciliation:
Regularly reconcile customer accounts and escalate internally where issues arise.

· Factoring:
Reconciliation & collections.

· Disputes:
Log, investigate to resolution.

· Reporting:
Produce aged debt reports, cash collection forecasts, and month-end summaries for management.

· Credit Management:
Monitor customer credit limits against account balance, assess credit risk, and escalate concerns to management.

· Client Meetings:
Attend and organise as required.

· Process Improvement:
Identify and implement improvements to credit control processes to enhance efficiency and reduce debtor days.

· Adhoc:
Finance support as and when required and any other task requested.

Skills & Attributes:

· Strong attention to detail and accuracy in financial data handling.

· Excellent communication and negotiation skills.

· Ability to work independently, prioritise tasks, and meet deadlines.

· Proficiency Microsoft Excel (Pivots and formulae)

Performance Indicators:

· Reduction in debtor days.

· Accuracy and timeliness of billing and cash allocation.

· Percentage of overdue debt recovered