Business Support Officer | Grove House

Business Support Officer | Grove House | Chorley

Posted 1 week ago – first 25 applicants currently being considered.

Salary: £25,185 – £25,989 per annum. Contract: Permanent, Full Time, 37 hours per week. Expiry: Fixed term 30/04/2026.

This role is not open to international sponsorship.

Are you passionate about making a difference in your community? Do you have a knack for operational business support and a keen eye for detail? Lancashire County Council is looking for a dynamic and dedicated Business Support Officer.

We pride ourselves on delivering person‑centred, safe, and effective care that celebrates the well‑being and quality of life of our residents. We are one of 16 care homes managed by Lancashire County Council and offer quality, safe, comfortable care and support for up to 47 elderly residents with a range of needs.

As a Business Support Officer, you will play a crucial role in supporting the Registered Care Manager and our wider care team in their day‑to‑day duties. The ideal candidate for this role will have experience within a fast‑paced Business Support function. In this role you will be the backbone of our administrative operations, ensuring smooth and efficient processes. Your attention to detail and organisational skills will maintain high data quality and support our wider care team.

As the first point of contact for service users and partners, you will provide a friendly and professional service, directly impacting the quality of care and creating a welcoming environment for our residents.

• Providing Administrative Support:
  Proven experience in offering comprehensive administrative assistance in a fast‑paced environment.
• Working Accurately Under Pressure:
  Demonstrated ability to remain organised and maintain attention to detail even when working under tight deadlines.
• Systems:
  Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning new systems to efficiently maintain electronic and manual filing systems, to meet business and statutory requirements.
• Data Review and Cleansing:
  The ability to review, cleanse and maintain high‑quality data within established systems and processes.
• Interpersonal and Communication
  
  Skills:
  
  Excellent interpersonal and communication skills will enable clear and effective interactions with internal and external stakeholders.
• Problem‑Solving:
  Proactive problem solver, working using initiative to ensure smooth and efficient operations are developed and maintained.

• Great Annual Leave:
  Up to 32 days annual leave, 8 bank holidays and 2 additional statutory days during the festive season. Additional leave can be purchased.
• Financial Benefits:
  
  Local Government Pension Scheme with employer contribution.
• Training and Development:
  Induction through our Social Care Academy and ongoing support for your career and professional development.
• Health and Well‑being:
  Well‑being Support Programme for you and your family.
• Staff Discounts:
  Access to dozens of discounts through Vivup, covering car lease scheme, shopping, entertainment, gym memberships, holidays and more.

Please contact the Duty Manager on for more information.

We embrace diversity and have a range of support groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.

For more information about our roles visit our careers website. We reserve the right to close a vacancy early, before the closing date, if we receive sufficient applications.

The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful, you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

Please ensure you complete the experience and education sections in the application to evidence how you meet the criteria for this role. The panel may be unable to shortlist you for interview without this evidence.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other

Industries:
Government Administration