Sales Operations Data Administrator

Vo Co Vo  specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, we’re trusted by Tesco, Asda, Dunelm and Iceland, just to name a few.

With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey!

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.

The Sales Operations team's goal is to make buying from Vo Co Vo  as easy as possible while driving best-in-class operational performance.

As Sales Operations Data Administrator, you will ensure our data remains accurate, accessible and actionable as we transition to a more sophisticated BI reporting environment. While our new BI tools will handle strategic KPI reporting, this role will fill the critical gap between high-level dashboards and day-to-day operational reality; maintaining data quality, fulfilling ad-hoc requests, supporting process improvements and providing surge capacity for the Sales Operations team.

This role is ideal for someone who thrives on problem-solving and project work rather than pure BAU maintenance. You'll work across systems (Unleashed, Hub Spot, Jira, Google Sheets) to keep our data clean, support the Sales Ops Specialists with operational tasks during peaks and drive forward initiatives that improve how we work. As order volumes continue to grow, you’ll play a key role in maintaining accuracy, continuity and operational excellence as we scale.

This role is hybrid, with two days per week spent in our Shipton‑under‑Wychwood office (Tuesday & Wednesday), there may also be ad‑hoc instances where you spend one of these two days at our Cheltenham office.

• Demonstrable experience of working in operations, data administration or a similar detail‑oriented role, ideally within a fast‑paced commercial or technology focused environment.
• Strong working knowledge of multiple business systems, with the confidence and curiosity to quickly learn and adapt to new tools and platforms.
• Excellent attention to detail, with a proactive mindset toward data accuracy, consistency and integrity.
• Practical experience in data entry, maintenance, validation and ongoing data quality management processes.
• Strong exposure to Excel/Google Sheets, including lookups, pivot tables and core formulas.
• Experience supporting cross‑functional projects and contributing to process improvement initiatives that enhance operational efficiency.
• The ability to balance structured operational responsibilities with project‑based work, shifting focus as priorities evolve.
• Strong problem‑solving skills, with the ability to investigate issues independently and propose practical, well‑reasoned solutions.
• A clear and confident communicator who can translate data into meaningful, actionable insights for non‑technical stakeholders.

• Experience using systems such as Unleashed, Hub Spot, Jira or other comparable ERP/CRM/project management tools.
• An understanding of sales operations, order management or revenue‑related workflows.
• Exposure to basic data analysis or reporting, including generating insights to inform decision‑making.
• Experience working in a scaling or high‑growth environment where processes are evolving and adaptability is key.
• Familiarity with pricing structures or commercial operations.

• Maintain high levels of data accuracy and integrity across core systems (Unleashed, Hub Spot, Jira).
• Conduct regular data audits and proactive clean‑up activities to prevent reporting or operational issues.
• Update pricing information and product data as required.
• Identify and resolve data inconsistencies before they impact reporting or operations.
• Support data entry requirements as systems and processes…