Shoe Co Supervisor Part-time

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone.

We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part‑time) Supervisor for our Shoe Co. banner who will put their best foot forward. As a (Part‑time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role‑modeling service standards, coaching, and leading the team to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager.

Your ability to thrive in a past‑pace environment, collaborate, and execute on operational excellence will be key to your success in this role.

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role‑modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity that encourages positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.
• Opens and closes the store proficiently.

• Open, approachable, and outgoing attitude when interacting with customers and co‑workers.
• Excellent customer service skills and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast‑paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adopt change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

• 30% discount off at our stores on regular‑priced merchandise.
• Flexible scheduling.
• Additional benefits include monthly bonus potential, opportunities.
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs.
• Open Door Policy and MUCH MORE.

$18.85 - $20.94 per hour.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.