Visitor Services Associate - Adena Mansion & Gardens
Listed on 2026-03-01
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Position:
Visitor Services Associate Status:
Part Time, Seasonal, April-October
Location:
Adena Mansion & Gardens, Chillicothe, OH Compensation: $15.00/hour Summary
A seasonal Visitor Services Associate serves as the Museum front desk attendant and guide and serves as a vital link between staff and the public. This role combines greeting guests, gift shop operation, and formal storytelling with operational duties to provide an "all-inclusive" visitor experience that spans historical narratives and natural history at a site featuring both a historical mansion and a natural wooded farm.
This position will also include light garden and grounds work.
- Visitor Engagement:
Act as the primary ambassador for the institution, greeting arrivals, answering general inquiries, and facilitating hands‑on learning experiences for visitors. Museum & mansion guide for visitors. - Maintain museum front desk and gift shop operations. Including greeting visitors, collecting money, sales and general museum care.
- Operational Stewardship:
Maintain the functionality and cleanliness of both the mansion and interpretive trails; handle gift shop sales, ticket distribution, and site security rounds. - Light garden and grounds work and volunteer crew leader.
- High School Diploma or equivalent
- Some college preferred in education, history, or environmental interpretation. A strong interest or background in history, science, or education; and gift shop operation.
- Public Speaking:
Proficiency in oral presentations to diverse groups, with the ability to tailor technical historical or scientific information for different age levels. Maintain a friendly, outgoing manner and follow site‑specific safety protocols. Proficiency in money handling skills.
- Public speaking and education proficiency, basic math and writing skills
Indoor and Outdoor settings. Requires availability during peak vacation periods, including weekends, holidays, and some evenings.
Application InstructionsSubmit application through Ohio History Connection careers website: For questions or accommodations requests, please email applicant or call .
Ohio History Connection is an equal opportunity employer.
All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children’s Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures.
Inquiries must be directed to the Human Resources Director at or via email at applicant.
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