Receptionist, Administrative​/Clerical

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* Job Description:

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* Job Title:

Receptionist

Location:

Chillicothe, MO  Department:
Preferred Family Healthcare

Employment Type:

Full Time  

Shift: Monday - Friday 8:00 A.M.

- 5:00 P.M.
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* Job Summary:

** As a Receptionist, you'll be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Our ideal candidate is passionate about customer service, has excellent organizational skills, and strong communication and collaboration abilities.

Both Chillicothe, Missouri and Brookfield, Missouri offer a close-knit community feel, affordable living, and access to outdoor recreation opportunities. They are each known for their friendly atmosphere, small-town charm, and strong sense of community spirit, making each of them an appealing place to call home. Join us in making a difference in the lives of individuals who seek our services!
** Position Perks & Benefits:
*** 29 Days of PTO
* Competitive Pay
* Employee benefits package - health, dental, vision, retirement, life, & more  
* Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
* Company-paid basic life insurance
* Emergency Medical Leave Program
* Flexible Spending Accounts – healthcare and dependent child-care
* Health & Wellness Program
* Employee Assistance Program (EAP)
* Employee Discount Program
* Mileage Reimbursement
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* Key Responsibilities:

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* ** Phone System Management:
** Answer the multi-line phone system and appropriately direct calls as requested.
* ** Visitor and Staff Records:
** Ensure visitor and/or staff sign-in records are maintained accurately.
* ** Entry-way Management:
** Ensure the entry-way is not congested with personnel or persons served, maintaining an orderly and welcoming environment.
* ** Reception Duties:
** Receive office visitors in a welcoming and professional manner.
* ** Billing Assistance:
** Assist with billing functions as needed.
* ** File Maintenance:
** Assist with the maintenance of files for persons served, ensuring proper documentation and organization.
* ** Filing Tasks:
** Conduct filing as requested by the Manager and/or Leadership.
* ** Policy Awareness:
** Maintain awareness of all System policies and procedures, ensuring compliance and understanding.
* ** Mail Handling:
** Receive, sort, and distribute mail and parcels. Send outgoing faxes and distribute incoming faxes in a timely manner (if applicable).
* ** Vehicle Maintenance:
** Maintain check-out records for building vehicles.
* ** Office Supplies Management:
** Manage office supply stock for the receptionist area and executive conference rooms, ensuring availability and readiness.
* ** Meeting Room Preparation:
** Maintain meeting room schedules, stock refreshments, and ensure technology readiness. Assist meeting hosts with preparation tasks, such as making copies and setting up refreshments.
* ** Vendor Coordination:
** Responsible for vendor ordering and maintenance related to shared resources and technology within the facility (e.g., water, printer toner, and copy paper).
* ** Schedule Coordination:
** Aid Leadership by checking schedule availability to assist meeting facilitators with scheduling options.
* ** Lobby and Workspace Order:
** Maintain order and cleanliness in the lobby, reception, and conference rooms. Keep files and workspace areas organized.
* ** Team

Collaboration:

** Work collaboratively with other Administrative Team members, including Executive Assistants, Senior Administrative Assistants, and Receptionists (if applicable).
* ** Coverage Coordination:
** Coordinate coverage of duties, such as taking PTO, to ensure continuous support.
* ** Receipt Management:
** Code and reconcile receipts for department-issued credit cards.
* ** Adaptability:
** Adapt to job demands as necessary, demonstrating flexibility and a willingness to assist with various tasks.
* ** Additional Functions:
** Perform additional functions as requested and/or specific duties assigned by Leadership, showing initiative and a proactive approach to supporting the team.
** Education and/or Experience

Qualifications:

*** High School Diploma or equivalent required.
* 1-2 years of Receptionist and/or office setting experience preferred.
* Proficient in a wide range of software including Advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, One Note, SharePoint), Adobe Acrobat, various Video/Web Conferencing platforms (Zoom, Teams, Go To Meeting ), and Internet browsers such as Microsoft Edge and Google.
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* Additional Qualifications:

*** Reliable communication method.
* Clear and legible writing.
* Attention to detail.
* Understands and follows instructions, correspondences, and memos.
* Can compose simple correspondence.
* Effective in one-on-one and small group presentations.
* Proficient with database, spreadsheet, and word processing software.
* Skilled in handling various personalities.
* Accountable and works independently.
* Excellent time management, organizational skills, and task prioritization.
* Comfortable with office…