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Center Director

Job in Chicopee, Hampden County, Massachusetts, 01021, USA
Listing for: LEARN Behavioral
Full Time position
Listed on 2026-01-27
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Overview

Center Directors provide clinical oversight for 1 to 2 centers and any associated home, community and school-based services. They actively manage the daily in-center operations of the facility. They work closely with the regional leadership team and clinical support teams to ensure that the centers operate at capacity and are fully staffed. They ensure that all clients in attendance receive excellent clinical services, that team members are actively engaged in treatment, and that all company and center policies are followed.

They are the local steward of LEARN’s culture in the building, actively encouraging their team’s professional growth, embracing a collaborative, contemporary and compassionate approach to services, and recognizing the achievements of their team members.

Center Directors have on average between 3 and 8 clinical direct reports (e.g., Behavior Analysts, SBS/CFs, or MTs), manage an average of 600 to 1,200 hours of weekly total team production (TTP), and provide an average of 10 hours or more of weekly billable activity through supervising a small caseload, co-treating clients, conducting assessments, and substituting for other clinical supervisors.

Responsibilities
  • Provide clinical oversight to team members delivering services in the center
  • Ensure services are delivered and documented according to company operational and quality standards
  • Promote a culture of compliance
  • Ensure high caregiver satisfaction with services
  • Manage daily operational issues
  • Partner effectively with internal departments to deliver services
  • Provide clinical and professional feedback to staff and implement performance management processes
  • Create a supportive and inclusive culture for team members
  • Collaborate with supervisor on staffing needs
  • Collaborate with supervisor and facilities team to ensure center is safe for clients and staff
  • Work directly with clients on protocol modification, treatment by protocol, assessment services, and family treatment guidance
  • Adhere to all compliance policies, written or unwritten
  • Complete other tasks assigned by supervisor
Job-Specific Qualifications
  • Master’s degree or higher preferred
  • Board Certified Behavior Analyst with valid license, as required by local statutes preferred
  • Minimum of 4 years of experience in ABA and 2 years in a supervisory role
Essential Behaviors
  • Persistence
  • Self-Control
  • Leadership
  • Social Orientation
  • Adaptability/Flexibility

BCI is part of LEARN Behavioral, the leading network of providers serving children with autism and other special needs. LEARN Behavioral is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates must be presently eligible to work in the United States.

Location:

Northampton, MA

Salary range: $ - $

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