Area Property Manager - Western, MA

Area Property Manager

Location: Chicopee, MA 01013 and Springfield, MA 01107

Hours: Full-time

Hall Keen Management seeks a qualified, motivated and experienced Area Manager to assist the Regional Manager in overseeing operations of two communities as well as act as active manager for one of those communities. The communities are mixed income, including market rate housing and the Low Income Housing Tax Credit Program.

The ideal candidate possesses strong supervisory and communication skills—verbal and written—and a comprehensive background in budgeting and cash management. This person will assist each property in meeting or exceeding budget expectations while ensuring full compliance with all state and federal regulations related to a variety of subsidy programs. The Area Manager is in regular contact with state monitoring agencies, owners, and staff, provides training for the staff within the portfolio, and reports to the Regional Manager.

• Overall property performance, including compliance and reporting, and involvement in problem solving and decision making.
• Creating and delivering timely and accurate budgets and financial and operational performance reports to ownership that clearly explain operational effectiveness, trends and variances.
• Managing the financial performance of the properties in accordance with the established budget.
• Hiring and supervising on‑site staff to properly manage and maintain both the physical and operational aspects of the three properties.
• Overseeing and ensuring company and affordable housing program compliance.
• Inspiring the team to effectively execute rentals, marketing and operational activities to achieve budgeted occupancy and resident retention goals.
• Bidding contracts for site services to provide analysis and recommendations to the Regional Manager.
• Coaching, motivating and providing team members with opportunities to develop their skills.
• Conducting annual performance reviews, hiring, training, and firing.
• Approving time off and expense reports.
• Proactively managing the performance of all team members through reviews and constructive feedback.
• Leading the community to exceed owner expectations.
• Travel may be necessary.

• 5+ years of large single and/or multi‑site property management experience with affordable LIHTC and HUD compliance requirements.
• Track record of building, developing and retaining high‑performing teams.
• Experience building and maintaining strong relationships with residents, ownership groups and vendors.
• Experience developing and managing budget and profit and loss.
• Proficiency with industry software (One Site), apps and computer programs.
• Outstanding communication skills, both written and verbal.

Full‑time position offers a competitive benefit program including Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short‑Term Disability, Long‑Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick and Personal time, and Paid Holiday benefits.