Senior Systems and Network Engineer

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Senior Systems and Network Engineer to join our team in Chico, California.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi‑functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Internal IT
Reports To: IT Director
FLSA Status: Full‑Time / Non‑Exempt

Ubeo is seeking a highly experienced Senior Systems and Network Engineer. This is a vital position responsible for maintaining the security, reliability and growth of our IT infrastructure. This high‑level role is actively involved in designing, implementing, and maintaining IT policies, procedures, and standards while providing technical leadership across the organization.

• Design, implement, and maintain secure and scalable network and systems infrastructure
• Oversee system and network security by following STIG and CIS best practices
• Develop, enforce, and maintain IP policies, procedures, and standards
• Troubleshoot and resolve hardware, software, and network issues across the organization
• Support and understand Microsoft related technologies:
  Windows Server, SharePoint, Office
  365, NPS, and Active Directory
• Support and understand Azure infrastructure, including virtual networks, virtual machines, databases and identity solutions
• Integrate Azure services with M365, on‑prem servers, and enterprise applications
• Configure, maintain, and monitor network firewalls, VPNs, and network security appliances to ensure secure connectivity across sites and cloud environments
• Perform vulnerability detection, remediation, and systems patching
• Serve as an escalation point for technical issues
• Manage time effectively while maintaining accurate ticket documentation
• Communicate clearly with end users to keep them informed of ticket status and resolution

• Track record of integrity and trustworthiness with confidential/sensitive information
• Ability to plan, organize, and multi‑task in a fast‑paced environment
• Very strong attention to detail and problem‑solving skills are essential
• Takes ownership of job responsibilities with personal pride and accountability
• Ability to work independently with little supervision required
• Ability to remain calm while working under pressure in a busy environment
• Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates
• Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team
• Excellent written and verbal communication skills
• Strong professionalism and organizational and planning skills
• Regular and reliable attendance

• High School Diploma or GED
• 5 Years minimum in the IT field or work‑related experience
• A valid driver’s license and good driving record
• Extensive experience in network and systems engineering, including network firewalls, routing, switching, and VPNs
• Strong expertise in Azure services
• Deep understanding of network and cloud security best practices
• Excellent customer service skills
• Strong analytical and trouble‑shooting skills
• Must be a self‑starter
• Must be capable of working independently
• Ability to handle high stressful situations and thrive under pressure
• Impeccable Integrity and Honesty
• Ability to take constructive feedback from Management, or Peers
• Willingness to learn new processes/practices, apply them and train others

• Forti Net experience (Forti Gate, Forti
  
  EMS, Forti Manager, Forti Client, Forti Sandbox)
• Azure certifications (AZ‑104, AZ‑105, AZ‑305
• Net+
• Security+
• VMware Certified Professional
• CCNA
• Windows Server Administrator (legacy MCSE or current role‑based certs)

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms
• Ability to lift 20+ lbs on occasion

• Choice of medical, dental and vision plans that…