Assistant Manager - Outpatient Imaging

JOB DESCRIPTION

POSITION TITLE:

Assistant Manager, Outpatient Imaging

DEPARTMENT:
Outpatient Imaging

SUPERVISES:
Yes

EXEMPT / NON:
Exempt

Date Written: 9/2019

Revised: 6/25, 8/25

Under the immediate supervision of the Manager, Medical Imaging, the Assistant Manager will carry out assignments in a manner to assure success in financial management, human resources management, leadership, quality and operational management objectives in designated areas. The Assistant Manager of Medical Imaging assists in implementing program development and department performance improvement. The Assistant Manager of Medical Imaging may perform direct patient diagnostic procedures and education to patients, families, students, and staff.

They will directly supervise Lead Technologists, Senior Technologists, and indirectly all individuals involved in the technical aspect of the Department. The Assistant Manager of Medical Imaging works closely with the clerical staff, nursing staff, and the service engineers. In addition, the Assistant Manager of Medical Imaging consistently demonstrates the core values of Enloe Health and serves as a role model to other employees.

The Assistant Manager is responsible for image quality control and enforcement of policies and procedures of all designated areas.

The Assistant Manager

• Participates in managing daily staffing requirements to help meet budgets and productivity targets.
• Promotes employee satisfaction, supports staff development, and utilizes the progressive discipline process when appropriate.
• Supports the department’s organizational goals and decisions.
• Maintains and promotes quality service and best practice related to a staff/patient-centered approach to healthcare.
• Participates in quality improvement processes and assures implementation of regulatory standards.
• Continually observes and evaluates departmental function and the delivery of patient service.
• Keeps Director and administration informed regarding level of care/service being provided and level of patient, employee, and physician satisfaction.
• Acts as a liaison between the patient/family, physician and patient care team as necessary to problem solve. In conjunction with Director, translates knowledge of professional and regulatory standards to policies, practices, and procedures and maintains for current changes.
• Researches interdepartmental problems/issues and takes corrective action in a timely manner and promotes respectful responsive communication between departments to promote patient centered care.
• Acts as a resource to other departments for education and information in area of expertise.
• Works with other hospital departments to facilitate and coordinate imaging services.
• Maintains competencies and technical skills at a level to function fully in the clinical setting in area of expertise.
• Completes assigned annual evaluations in a timely manner.
• Other complementary duties as needed

• Five years’ experience working in Medical Imaging or related field
• Two years’ supervisory or leadership experience
• Knowledge of all diagnostic imaging modalities (Diagnostic, CT, Special Procedures, Ultrasound and Nuclear Medicine)

• Three to five years prior supervisory/leadership experience.
• Membership in a professional organization and attendance to conferences regarding management and supervision of employees (AHRA, etc.)
• Bachelor’s Degree

• Current full Certificate of Radiologic Technology issued by the Department of Health Services, State of California (CRT)
• Current license issued by ARRT
• Current CPR Certification

• Certification in specialized area from a recognized certifying agency (CRT, NMTBC, MRI etc.)

Knowledge of Joint Commission, Title 17 & 22, and ACR survey/compliance, and performance criterion. Demonstrates a thorough knowledge of human structure and function, patient care, positioning, principles of radiographic exposure, quality assurance, radiation physics, radiation protection, radio biology, and specialized techniques as required for a Diagnostic Technologist. Must be self motivated. Excellent communication skills and problem-solving techniques are required. Must have demonstrated leadership ability.

Must have the ability to respectfully motivate, delegate and analyze information. Must be able to fulfill the essential functions of the position. Must be able to effectively monitor, evaluate and administer resources of an assigned area, and make substantiated recommendations regarding resource allocation needs for daily patient imaging services.

This position is responsible for age-related, physiological, emotional and cognitive needs of the following age groups of patients:
Pediatric, adolescent, adult and geriatric.