Lot PorterCar Washer

PURPOSE

• Deliver excellent service to customers and their vehicle needs.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 1-2 years of previous experience in the same or similar field
• Valid driver’s license
• Have and maintain a clean driving record. Release of such information will be required for employment consideration.

BASIC SKILLS

• Customer service
• Active learning
• Active listening
• Critical thinking
• Learning strategies
• Monitoring
• Reading comprehension
• Communication
• Writing

TASKS

• Move customer vehicles from drop-off to service.
• Run errands for the dealership as directed.
• Provide excellent customer service to internal and external customers at all times.
• Employ good judgment and safe driving skills, abiding by all traffic regulations.
• Operate radio or similar device to communicate with the dealership or other vehicles to report disruption of service according to traffic regulations.
• Transport vehicles from service to parking lot.
• Wash vehicle exteriors, clean interior and exterior windows, and wipe down doorjambs. Apply wax to auto body and wipe or buff surface.
• Vacuum the interior of vehicles to remove loose dirt and debris.
• Clean upholstery, rugs, and other surfaces using appropriate cleaning agents, applicators, and cleaning devices.
• Apply revitalizers and preservation agents to interior vinyl or leather surfaces and treat fabrics with spot- and stain-resistant chemicals.
• Apply special-purpose cleaners to remove foreign materials that normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
• Clean the engine and engine compartment with various cleaning agents.
• Inspect vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
• Use proper eye, hand, and body protection when using products that require protection.
• Fill vehicles with fuel.
• Apply dressing on tires and tire wells.
• Maintain showroom and stock vehicles in clean and presentable condition at all times.
• Keep the work area neat and clean.
• Operate all tools and equipment in a safe manner.
• Report any safety issues immediately to management.
• Communicate effectively.
• Be independently motivated with the ability to work within a team environment.
• Demonstrate excellent customer service/satisfaction skills.
• Maintain a professional appearance.