Product QA Manager

Product Quality Assurance Manager

We are recruiting a Product Quality Assurance Manager responsible for overseeing product quality, food safety, legality, and integrity across a soft fruit operation, ensuring compliance with customer, retailer, and legislative standards.

This role requires a hands‑on quality professional with strong communication skills and the ability to work closely with production, harvest, commercial, and technical teams to manage quality performance and resolve issues efficiently.

You will play a key role in maintaining high product standards from field to customer in a fast‑paced fresh produce environment.

• Ensure all products meet required food safety, legal, integrity, and customer standards
• Deliver Quality Service Level (QSL) targets for the business and customers
• Investigate complaints, rejections, and non‑conformances, ensuring timely resolution
• Maintain and improve QA systems in line with BRCGS v9 and retailer requirements
• Analyse and trend quality data to drive continuous improvement

• Manage and develop QA and Label Room teams
• Ensure customer specifications and quality standards are consistently met
• Promote a right‑first‑time culture across production teams
• Manage the QA budget and support effective resource planning

• Work closely commercial, production, and operational teams to resolve quality issues
• Support customer visits and technical discussions
• Build strong relationships with internal and external stakeholders

• Carry out internal and external quality visits
• Document findings and communicate outcomes to relevant stakeholders
  
  Support audit readiness and ongoing compliance activity
• Contribute to internal initiatives and continuous improvement projects

• Experience in a Quality or Technical role within Fresh Produce
• Strong knowledge of BRCGS v9, retailer standards, and food safety systems
• HACCP Level 2 and Food Safety Level 2
• TACCP/VACCP training and Lead Auditor training preferred
• Experience leading or supervising QA teams
• Confident communicating with customers and internal teams
• Strong analytical, problem‑solving, and IT skills
• Proactive, detail‑focused, and comfortable working in a fast‑paced environment
• Need to have a legal right to work in the UK

For further information, please get in touch with Oskar Ballard at More People on or email