White Horse Nisa Store Team Leader

Posted Thursday 5 February 2026 at 01:00 | Expires Sunday 1 March 2026 at 00:59

Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year.

Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you’ll enjoy a lively, customer-focused role where every day brings something new. You’ll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.

White Horse Nisa Store Team Leader - Full time hours available

Key Responsibilities:

• Role model the company values and behaviours at all times:
  Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
• Lead the team to provide exceptional guest service by greeting and assisting guests
• Manage the team and deal with any customer enquiries escalated to you
• Maintain cleanliness and a tidy and efficient store
• Handle payment transactions and process payments accurately
• Address guest feedback or complaints in a professional manner
• Follow all company policies, procedures, and health & safety regulations

Experience/Skills Required:

• Previous experience in a customer service role is preferred but not required
• Strong time management skills to prioritise tasks effectively
• Knowledge of food safety practices and regulations preferred but not required
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent communication skills to interact with guests and team members

Seasonal Role, must be available to work weekends, holidays and some evenings - Contracted until 4th January 2027.

Why You’ll Love Being Part of the Team

• 25% off food & drink across the resort
• An amazing team community – friendly, supportive and fun
• Free use of our swimming pools
• Free gym membership
• Epic team parties & socials
• Great incentives and rewards
• Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
• Employee discounts across the resort
• Health & wellbeing programme to support you on and off the job
• Referral programme – bring your friends and get rewarded