OPD Manager

OPD Manager

The closing date is 15 February 2026

We are excited to recruit a dynamic, enthusiastic Band 7 Manager to the Outpatient Department at St Richards Hospital. The post holder will be required to provide leadership and support within the Outpatient Department. You will be fully supported by the OPD Matron and the OPD Deputy Manager.

Excellent communication and interpersonal skills are essential along with the resilience to meet the challenges of our busy and stimulating work environment. You should have proven time-management and clinical organisational skills as you will be required to manage this busy outpatient department.

The post holder will be responsible for maintaining standards and quality in the day to day management of the department. This role will enable you to gain order demonstrate clinical skills in leadership and people management within the clinical environment. Your primary responsibilities will be to take charge of the department whilst supporting and developing junior staff by being a mentor and role model.

You will manage the department ensuring appraisals, mandatory training and competency assessments for all nursing staff are kept up to date. You will manage the e-roster and the allocation of staff to clinics whilst ensuring they are working within their level of competence.

In return we will encourage your professional development by enhancing your skills and knowledge through a personal development plan with access to educational resources both locally and beyond.

The post-holder will be a clinically based practitioner who will take a key role in strengthening the nursing contribution to patients and service users within the areas of outpatients across the organization. The post holder will have specific responsibility for the clinical leadership, management of resources including staff, budgets and quality assurance.

In partnership with the multi-disciplinary team (MDT), and in association with the OPD Matron, the post-holder will develop, implement and evaluate a seamless nursing service. The role is vital in delivering the highest standards of clinical care and supporting efficiency to drive improvements in outcomes.

Using expert nursing practice; takes personal responsibility for managing clinics across areas/sites. The post-holder will demonstrate highly developed knowledge and expertise and will be responsible for contributing to the ongoing development of innovative practice and standards of care. The post holder will provide clinical leadership for nursing staff and further develop the Outpatient Service in line with both local and national strategies and in association with the OPD Matron;

assist the OPD Matron with strategic input for the ongoing development and provision of services, linking closely with users of the outpatient services; manage the nursing complement to accomplish the objectives of the outpatient specialty and Trust, as set out in the operational business plan and corporate strategy.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in.

We re proud to be a Disability Confident Employer (Level
3) and a Veteran Aware Trust.

Candidate Pack

This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria. For example, applicants for the Senior HCA role must be able to evidence a minimum of 2 years experience in the same role to qualify for sponsorship.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

Main duties and responsibilities

Work collaboratively with clinical nursing experts including OPD Matron, Clinical Teams, Consultant Nurses, Nurse Specialists and Practice Development Nurses in the development of expert, person-centred practice.

Provide professional leadership within the department ensuring that all staff use evidence based practise and adhere to the NMC code of professional conduct.

Be able to demonstrate a high degree of motivation and innovation.

Deal with patient / relative complaints proactively to minimise the risk of them becoming formal. Appropriately investigate complaints in a timely manner, and provide response as required.

Communicate effectively with the department team ensuring that there are daily huddles and ensure robust systems exist so that staff feel informed.

To contribute…