Care Coordinator

Join Our Passionate Team

Are you a proactive, organised, and compassionate care professional ready to take the next step in your career? At Prestige Nursing & Care Chichester, we put people at the heart of everything we do. We are looking for a dedicated Care Coordinator to play a key role in ensuring the safe, effective, and high-quality delivery of care to our clients.

With over 80 years’ experience in the home care sector, Prestige Nursing & Care is a trusted provider of personalised and specialist care services. We are proud of our commitment to making life better for our clients, colleagues, and the communities we serve.

As a Care Coordinator, you will be central to the day-to-day running of the Chichester branch. You will support service delivery, maintain continuity of care, and work closely with clinical and operational teams to meet both care quality and business objectives. This role suits someone who thrives in a fast-paced, people-focused environment.

• Branch team
• Regional Manager
• Business Development Manager
• Recruitment Consultant

• Clients and families
• Healthcare professionals and social workers
• Case managers and external service providers

• Ensure all client visits are covered daily
• Prepare and maintain rotas at least four weeks in advance
• Coordinate quality visits for Field Care Supervisors and Managers
• Liaise with Branch Nurses on complex care, assessments, training, and competencies
• Deliver excellent customer service to clients and colleagues
• Communicate care plan updates and rota changes clearly
• Allocate care staff based on skills, preferences, and client needs
• Maintain accurate records and ensure compliance with systems and procedures
• Build and maintain strong relationships with clients and frontline teams
• Identify local business development opportunities with the Branch Manager
• Participate in the on-call rota, including 1:4 weekend cover
• Support neighbouring branches when required
• Prepare reports and support day-to-day branch operations

• Safe and effective rota management
• Strong, positive working relationships
• Clear and timely communication
• Consistent, person-centred service delivery

• Proactive, solution-focused approach
• Strong communication and organisational skills
• Previous experience in care coordination or care planning
• Ability to work independently and as part of a team
• Commitment to equality, diversity, and inclusion

• Full UK driving licence and access to a vehicle
• Confidence promoting services to stakeholders
• Passion for continuous improvement

• Care made better – Compassionate care for clients and colleagues
• Quality made better – High standards of dignity, respect, and safety
• Life made better – Exceptional people delivering exceptional care

• Competitive salary
• £750 welcome bonus
• 28 days’ annual leave (including bank holidays), increasing with service
• Additional paid day off for your birthday
• Flexible, family‑friendly policies
• Recognition and reward programmes
• Annual Leave Purchase Scheme
• Cycle to Work Scheme
• Blue Light Card & Health Service discounts
• Health cash plan – claim up to £1,000 per year
• 24/7 GP access and confidential Employee Assistance Programme
• Full clinical induction and bespoke complex care training
• Ongoing CPD and clear career progression

Prestige Nursing & Care has been delivering high-quality care for over 80 years. We follow safer recruitment practices, including enhanced DBS checks, employment references, and right-to-work verification.