Senior Visitor Assistant

Overview

Join our growing Visitor Team at Chichester Cathedral, working on the ground to deliver memorable experiences and sharing our story with visitors from around the world. Chichester Cathedral is a living church at the heart of Sussex, welcoming over 250,000 visitors each year and offering a vibrant programme of worship, music, events and exhibitions. You’ll join a small, supportive team at the heart of a busy and inspiring place.

Every day brings something new, and your work will help more people connect with what we do.

Every day, you’ll help create memorable moments for visitors from all over the world, whether they’re discovering the Cathedral’s rich heritage, attending a service, or enjoying concerts, exhibitions and special events. This full-time role combines front-line engagement on our Welcome Desk with administrative and operational responsibilities.

• Lead by example in delivering a high-quality welcome to everyone who comes through our doors
• Proactively encourage visitor donations, meeting agreed targets
• Ensure the Cathedral looks its best by maintaining presentation standards across the floor
• Assist with ticketing, merchandise sales, and front-of-house operations for Cathedral events
• Lead on event setup for tours, lectures, and hospitality activities
• Manage online visitor enquiries and reviews

You’re a hands-on organiser who takes pride in creating a welcoming experience for everyone. You’ll have:

• Confidence in engaging with a wide range of visitors
• Experience in a public facing role, ideally within a heritage, cultural, religious, or visitor attraction setting
• An interest in arts, culture, or heritage
• A proactive approach to problem-solving, spotting issues and finding solutions
• Confidence working collaboratively with different teams and contributors
• A flexible, organised approach, with experience in scheduling, rota coordination, or operational planning
• Full-time: 35 hours per week (to be split between Welcome Desk, administrative and operational duties)
• Fixed term: 24 months
• Worth noting:
  This role will require regular weekend working, periodic evening working and a flexible approach to working hours at busy times.

We ask you to fill out a simple application form, which you can download from the resources below. Once completed, please email your completed application to: h

• The closing date for applications is 9.00am on 26th January 2026.
• Interviews will take place in person in Chichester, 29th January 2026.

Recruitment Pack - PDF. Find out more about this role, and life at Chichester Cathedral. Complete this form and return it 9.00am on 26th January 2026. Monday - Saturday (9.00am - 5.00pm) and Sunday (12.30pm - 2.30pm). Admission by donation, recommended £7.00 per person.