Ocean Import Specialist

Chicago, United States | Posted on 02/18/2026

Location: Chicago, IL (Onsite – 5 Days per Week Required)

Employment Type: Full-Time

A global freight forwarding organization is seeking an experienced Ocean Import Specialist to manage import operations. This role is responsible for full-cycle ocean import execution, ensuring accurate documentation, regulatory compliance, and seamless coordination with overseas agents, carriers, customs brokers, and clients.

The ideal candidate is detail-oriented, highly organized, and capable of managing multiple shipments simultaneously while maintaining high service standards for time-sensitive and high-value cargo.

This position requires in-office presence five days per week.

• Manage end-to-end ocean import shipments
• Coordinate bookings, shipment tracking, arrival notices, and final delivery scheduling
• Prepare and review documentation including bills of lading, commercial invoices, packing lists, and ISF filings
• Communicate daily with overseas agents, steamship lines, trucking providers, and customs brokers
• Ensure compliance with U.S. import regulations and customs clearance requirements
• Monitor shipment milestones and proactively resolve delays, documentation discrepancies, and exceptions
• Provide consistent shipment updates and maintain strong customer communication
• Coordinate drayage, warehousing, and final-mile delivery as required
• Maintain accurate shipment records and update all activity within the operating system
• Support continuous improvement of operational processes and service quality

• 3 to 7 plus years of ocean import experience within freight forwarding or international logistics
• Strong knowledge of transatlantic import processes and documentation
• Solid understanding of U.S. customs clearance procedures and ISF requirements
• Ability to manage multiple shipments in a fast-paced, deadline-driven environment
• Strong attention to detail, organization, and problem-solving skills
• Effective communication skills with internal teams and external partners
• Experience using Cargo Wise or similar freight forwarding software preferred
• Must be able to work onsite five days per week

• Familiarity with major U.S. ports and inland transportation coordination
• Experience managing high-volume accounts or time-sensitive cargo
• Spanish and English bilingual skills preferred but not required