Senior Software Engineer - Salesforce​/Marketing Cloud

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

The Software Engineer III (Marketing Technology) has a demonstrated track record delivering technically sound, high-quality, innovative, and fully functional software solutions that adhere to coding standards and technical design. This role will research, design, develop and implement new software solutions in addition to enhancing existing software capabilities. This role will also collaborate with other Squad members, stakeholders and the Product team to ensure that products meet business, functional, and technical requirements and are scalable in nature.

This will include translating business and technical requirements into well engineered, tested, and deployed technology solutions by gathering user requirements, defining system functionality, and writing code in various languages. The Software Engineer III is responsible for projects from inception to completion including all project artifacts, executive status reports, and supervision of less experienced contributors. This role works on problems of diverse scope where analysis of data requires evaluation of identifiable factors, deep understanding of the business strategy, operations, markets and key stakeholders.

This role drives digital marketing innovation by designing, developing, and implementing advanced solutions within our Marketing and Ad Technology ecosystem, focusing on our Salesforce CRM & Marketing Cloud platforms. This role exists to bridge the gap between marketing objectives and technical capabilities, ensuring our grocery retail operations have robust, scalable marketing technology solutions that enhance customer engagement and drive business growth.

The person will translate complex marketing requirements into well-engineered software solutions, reduce technical debt across marketing platforms, and mentor team members while maintaining operational excellence in our mission-critical marketing infrastructure.

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL and Carlisle, PA.

Applicants must be currently authorized to work in the United States on a full-time basis.

• Develop the technical design for solutions based on the defined scope, requirements, and functional design provided by the Product team and other stakeholders.
• Build and configure technical components (interfaces, conversions, reports, workflows) so that solution design meets business needs and solution architecture standards.
• Write and document programming code to meet the gathered requirements.
• Deliver solutions through SaaS solutions (e.g., Salesforce CRM, Salesforce Marketing Cloud).
• Perform code reviews and quality assurance to ensure compliance to technical standards and business requirements.
• Collaborate with Squad to support the Product team to create and refine user stories and acceptance criteria.
• Prepare development and test environments, conduct test readiness to proceed with testing, and collaborate with to execute testing.
• Fix bugs identified during quality assurance and testing.
• Continuously reduce technical debt (e.g., create technical debt stories, remove bugs) and decommission legacy applications and solutions.
• Perform updates and enhancements to the solution, as needed.
• Release software into production and perform release testing (system integration, mock conversion, parallel, regression, performance and stress, infrastructure).
• Provides suggestions and leads specific initiatives for improving way of working in teams and in eliminating technical debt
• Develops solutions of diverse scope and solve technical problems that impact multiple areas or disciplines.
• Communicates with internal team members across…