Clinical Case Manager

Title

Clinical Case Manager

4822 N Broadway, Chicago, IL 60640

Hybrid, Monday to Friday (8:30am-5:00pm)

This position provides a broad range of specialized clinical case management services within guidelines established by the Organization and specific programs. This position functions with a high degree of independent accountability, in accordance with professional and ethical standards, organizational policies and specific contractual requirements. Populations served will vary by program but may include children; adults; families; immigrants; refugees; and individuals with mental illness, HIV/AIDS and/or substance abuse issues.

Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Enjoy a hybrid work arrangement, providing flexibility and work-life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

• Medical insurance (BCBS PPO, EPO, and HSA Plans)
• Dental insurance.
• Vision insurance.
• 401(k) 3% Employer Contribution.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Professional Development Assistance.
• Disability insurance
• FSA Spending Account
• Life Insurance
• Employee Assistance Program.
• Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

• Provides clinical case management services to program participants through a short-term case management model.
• Receives case assignments, establishes service plans, reviews case progress and determines case closure through the supervisor of the assigned program and in accord with funder requirements.
• Meets regularly with assigned cases and representatives from the community as needed.
• Provides individual counseling to address motivational and psychosocial issues of program participants.
• Provides intense advocacy, crisis intervention, counseling and problem solving in a variety of areas for all program participants.
• Conducts outreach and intake as requested.
• Provides program participants with counseling and assistance to support, increase or restore program participant’s capacity for self-sufficiency.
• Develops service plans, which outline a specific plan of action with each program participant under the supervision of the supervisor of the assigned program.
• Makes referrals in accordance with service plans to other organization units and external providers.
• Screens for income supports benefits and entitlements to advocate on behalf of program participants.
• Develops, implements, oversees and follows up with program participant treatment plans to ensure that realistic goals and deadlines for accomplishments are being met.
• Provides financial assistance and financial management support to program participants, in accord with Organizational policies and procedures.
• Accurately completes in a timely manner all necessary forms, case recordings and statistical reports.
• Develops, monitors and enhances professional relationships with social service, health and governmental agencies.
• Participates in and contributes to regular supervision meetings, team meetings, in-house training sessions and conferences and operational planning.
• Other tasks as assigned.

• BA/BSW and three years’ experience or master’s degree in social work, counseling, clinical psychology or related field.
• One (1) year experience of case management, counseling, clinical psychology or related field.

A valid driver’s license may be required.

• Ability to read and interpret documents such operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Access to regular, dependable, and timely transportation to main work sites and to scattered sites.
• Ability and comfortability…